Front Office Guest Services

6 days ago

Tarcoola Beach WA, Australia The Beach House Gerladton Full time

Front Office / Guest Services

We are seeking an enthusiastic, friendly, and highly organised Front Office / Guest Services team member to join our team at an exciting new beachfront resort and venue in Geraldton. This is a unique opportunity to be part of a brand-new hospitality destination located directly on the beach, where exceptional service and attention to detail are key.

As a core member of the front-of-house team, you will play an important role in delivering outstanding guest experiences while supporting the smooth daily operation of the resort and events venue.

Key Responsibilities

  • Welcoming guests in a professional, warm, and friendly manner
  • Managing guest check-ins and check-outs efficiently and accurately
  • Handling reservations, amendments, and cancellations across multiple channels
  • Taking direct bookings via phone and email
  • Liaising with corporate clients and managing corporate accommodation requirements
  • Responding promptly and professionally to functions and event enquiries
  • Managing guest correspondence and maintaining accurate booking records
  • Processing payments, invoices, and account charges
  • Coordinating with housekeeping and maintenance toensure room readiness
  • Handling guest enquiries, requests, and concerns with confidence and care
  • Maintaining front office presentation and upholding resort standards and procedures

About You

  • Enthusiastic, professional, and genuinely guest-focused
  • Friendly, approachable, and confident communicator
  • Highly organised with strong attention to detail
  • Able to multitask and remain calm in a fast-paced environment
  • Confident using booking systems, email, and computer software
  • Reliable, well-presented, and takes pride in your work
  • Previous hospitality or front office experience preferred (but not essential)

What We Offer

  • The opportunity to be part of a brand-new beachfront resort and venue
  • A supportive and professional team environment
  • A stunning beachside location in Geraldton
  • Training and development opportunities as the venue grows

If you are passionate about hospitality and excited to be part of launching a new beachfront resort, we would love to hear from you.

Apply now to join our Front Office / Guest Services team in Geraldton.

Job Types: Full-time, Part-time, Casual

Pay: $25.85 – $38.78 per hour

Work Location: In person

  • Assistant Front Office Manager

    2 weeks ago

    WA - Remote - Karratha Region, Australia Perdaman Global Services Full time

    On behalf of our client, Karratha International Hotel, we are advertising. They are currently looking for a Assistant Front Office Manager to join their team on a full-time basis in Karratha WA. The Assistant Front Office Manager is responsible for the daily operational efficiency of the hotel ensuring optimum guest and associate satisfaction. Anticipate...

  • Front Office

    1 day ago

    Mermaid Beach, Queensland, Australia Endeavour Group Full time

    About The RoleAll-Rounder Front Office & Housekeeping at the Newly refurbished Mermaid Waters HotelThe newly renovated Mermaid Waters Hotel in Queensland is looking for an exceptional All-Rounder to join our team, focusing on both Front Office & Housekeeping. Casual and Full-time roles availableYou will be the face of our venue, responsible for the vital...

  • Assistant Front Office Manager

    5 days ago

    Palm Beach, Australia Hyatt Regency Aruba Resort, Spa and Casino Full time

    Summary - At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting...

  • Guest Service Agent

    1 day ago

    Palm Beach, Australia Coast Breakz Full time

    We are seeking a dedicated and committed GUEST SERVICE AGENT staff member to join our friendly team. Approx. 3-4 days per week. We are a "management rights" apartment resort, with a mixture of permanent & holiday rental apartments - operating its own busy onsite reception office. Previous experience within a Front Office/Reservations position in the...

  • Front Office

    2 weeks ago

    Rainbow Beach QLD, Australia Skye Employment Pty Ltd Full time

    Join our team at BIG4 Rainbow Beach Holiday Park as a Front Office/Reception employee, where you will play a crucial role as the first point of contact for our guests. You'll play a key role in creating a positive and lasting impression during their stay.If required, successful applicants have the ability to live on-site in their own caravan (or similar)....

  • Front Office Supervisor

    6 days ago

    Kununurra, WA, Australia G'day Group Full time

    About UsG'day GroupG'day Group is the undisputed leader in regional travel, with over 85 properties across Australia's most sensational destinations. We have a range of the best accommodation to bring people, places, and communities closer together. El QuestroSay g'day to more of Australia and join us at El Questro, the heart of the Kimberley. Set amid the...

  • Front Office Supervisor

    6 days ago

    Kununurra WA, Australia Discovery Resorts Full time

    Relocate to the stunning Kimberley Region of WAStarting March Seasonal until October 2026Meals and Accommodation Available + Relocation AssistanceAbout UsG'day GroupG'day Group is the undisputed leader in regional travel, with over 85 properties across Australia's most sensational destinations. We have a range of the best accommodation to bring people,...

  • Front Office Attendant

    2 weeks ago

    Umina Beach, Australia NRMA Parks and Resorts Full time

    **Company Description** With properties in some of Australia’s most iconic locations, NRMA Parks & Resorts provide accommodation that suits every budget and style - from campsites to luxury resorts. From Tropical North Queensland to the remote Tasmanian wilderness, we connect holidaymakers with incredible natural destinations that offer more than a change...

  • Guest Service Generalist

    3 days ago

    Kirra Beach, Australia Wyndham Destinations Full time

    **We Put the World on Vacation** Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting...

  • Front Office Manager

    6 days ago

    Bar Beach, New South Wales, Australia Bendigo Advertiser Full time

    Title:Front Office ManagerPosition OverviewTo co-ordinate and oversee the running of the hotel in the absence of the hotel Manager or the Guest Experience Manager with particular emphasis on assisting the management of operations within Front Office, monitoring hotel security and maximising the profitability of operations.Our Vision is being leaders in...