Admin & HR Officer

Company Overview:

Beyond Choice is a growing NDIS service provider committed to delivering high-quality and person-centred support across Victoria and Queensland. We are passionate about empowering people to live independently and with dignity, while also supporting and valuing our staff as part of the Beyond Choice family.

The Role

We are seeking a motivated and detail-oriented Admin & HR Officer to join our team in Victoria. This part-time role (30 hours per week) will support the smooth running of our operations through efficient administration and HR processes. Ideal for applicants looking for flexible hours (9am to 3pm Mon-Fri).

Key Responsibilities

Administrative Support

• Manage day-to-day administrative tasks to ensure a well organised office environment.
• Handle incoming calls, emails, and enquiries, providing timely and professional responses.
• Coordinate and schedule appointments, meetings, training sessions, and events.
• Maintain accurate and confidential records in line with organisational policies.
• Prepare business correspondence, reports, and presentations for management.
• Organise venues, materials, and logistics for meetings, training, and inductions.
• Maintain up-to-date records of key stakeholders and service providers.
• Assist with marketing and communication activities, including email updates to stakeholders, social media engagement, and campaign coordination in collaboration with management.

Human Resources Support

• Assist in recruitment by drafting and posting job ads, reviewing applications, scheduling interviews, and supporting managers in candidate assessments.
• Organise and facilitate staff onboarding and induction programs.
• Maintain and update employee files, ensuring accuracy and confidentiality in HR and payroll-related information.
• Track and monitor staff compliance with training and certifications.
• Prepare, distribute, and collate staff feedback and culture surveys.
• Develop, review, and maintain HR and WHS policies, procedures, and position descriptions.
• Assist with performance management processes, including underperformance reviews, ensuring documentation is accurate and accessible.
• Manage rostering and coordinate shifts to meet participant needs.
• Maintain HR and CRM systems such as Visual Care, always ensuring information security and data integrity

Essential Skills & Experience:

• Minimum 2 years administrative support experience, preferably in HR or community services
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Experience with CRM/HRM systems or willingness to learn Vertex360.
• Strong written and verbal communication skills
• Excellent attention to detail and ability to handle confidential information

Educational Requirements:

• Certificate IV in Business Administration or Human Resources (or equivalent experience)
• Additional HR qualifications or willingness to undertake professional development

Compliance Knowledge Requirements:

• Understanding of NDIS frameworks and compliance requirements
• Knowledge of aged care and disability sector regulations
• Familiarity with WHS legislation and privacy laws

Work Eligibility Requirements:

• Australian citizenship or permanent residency, or valid work visa
• Current National Police Check (or willingness to obtain)
• Working with Vulnerable People Check
• NDIS Worker Screening Check (or ability to obtain)

Technical Requirements:

• Intermediate Excel skills for data analysis and reporting
• Experience with rostering software or scheduling systems
• Database management experience

• Ability to prepare professional reports and presentations

• Undertake HR data collection, analysis, and reporting for internal and external purposes.