Medical Receptionist

About the Role:

Leeuwin Medical Group is looking for a Medical Receptionist to join our growing team. The position is part-time hours per week) with the flexibility to cover sick leave and annual leave. Must be available to work until 6.30pm

Experience with Best Practice software is essential

What We Offer:

• Part-Time Position: Approximately 20-25 hours per week with opportunity for increased hours to cover sick leave and annual leave.
• Flexibility: Enjoy flexible work hours to suit your lifestyle.
• Supportive Environment: Thrive in a friendly and supportive team environment.
• High Quality Care:Diverse responsibilities including patient check-in/check-out, appointment scheduling, answering phones, and managing administrative tasks

Tasks and Responsibilities:

• Welcome and assist patients with enquiries and appointments.
• Answer and respond to telephone enquiries courteously and professionally.
• Accurately process patient payments via cash, EFTPOS, and direct bill transactions.
• Ensure the accurate storage and retrieval of patient personal and financial information.
• Support the day-to-day operations of the practice.

Essentials:

• Exceptional Customer Service: Demonstrate strong interpersonal, communication, and customer service skills.
• Meticulous Attention to Detail: Ensure accuracy in documentation, appointment scheduling, and filing.
• Strong Computer Skills: Proficiency in using medical software is essential.
• Teamwork: Collaborate effectively within a multidisciplinary team and manage multiple tasks simultaneously.
• Positive Attitude: Maintain a positive and proactive approach to work.

Highly Regarded:

• Prior Experience: Previous experience in an accredited general practice is preferred.
• Software Proficiency: Experience using Best Practice software is a significant advantage.
• Relevant Experience: Retail experience may be beneficial.

About the Practice:

At Leeuwin we pride ourselves in providing quality care and aim to improve patient's health and lifestyles. We have a team of 15 doctors, and a great support staff both in nursing and admin. Our motto is "utmost care, utmost respect, utmost learning to improve and utmost listening to serve"

We are part of Brecken Health, an independent network of practices proudly owned and run by doctors.

To Apply:

To submit your application for this position please apply via Seek with a cover letter and your current CV. Please note that only shortlisted candidates will be contacted.