Care Navigator

About Us
Grand Pacific Health (GPH) is a for-purpose community-based organisation. GPH provides high quality health services to assist people in the management of their physical and mental health. GPH's mission is to provide equitable heath care with an emphasis on helping vulnerable and at risk of disadvantage populations as well as regional communities.

GPH employs over 400 staff including many qualified health and other professionals including peer workers and community workers. GPH operations cover a large regional geographical footprint in NSW and ACT.

About The Position
Medicare Mental Health Centre provides high quality, evidence-based assessment, care coordination, information, support, and treatment to people experiencing psychological distress, their family, carers, and support networks. Medicare Mental Health Centre offers immediate, short to medium-term episodes of care and service navigation. The multidisciplinary mental health team facilitates a holistic and collaborative approach to care which addresses a broad range of social, physical, and emotional needs.

The Care Navigator, Medicare Mental Health Centre Wagga Wagga works collaboratively with consumers to connect with services and supports in the community, facilitating person-centred and integrated care. This position delivers practical support through information sharing and education, identifying and addressing barriers to access and facilitating warm referrals, ensuring consumers are linked to the right service at the right time. This position also works collaboratively with the other members of the Medicare Mental Health Centre Wagga Wagga team and external service providers to maximise care outcomes for consumers.

Medicare Mental Health Centre Wagga Wagga is a collaboration between Grand Pacific Health, Directions Health, Riverina Medical and Dental Aboriginal Corporation and Mission Australia.

This is a full-time opportunity with the option for a Rostered Day Off each month.

The service will operate seven days a week and candidates should be flexible and available to work on a rostered basis, including on weekends and outside of normal business hours, as needed.

We Are Looking For Someone With

• A tertiary qualification in a relevant discipline, and/or extensive experience in mental health, health, community services or social sciences.
• Demonstrated understanding of the health and wellbeing needs of consumers with mental health and/or substance use problems.
• Demonstrated understanding of supports and services available in the local and regional communities.
• Demonstrated ability to engage with consumers and their families or carers to provide care navigation and referral support.
• Current driver's license and willingness to travel for the role.

Why join GPH?

• Flexible work arrangements to find your best work life balance
• Continuous learning and development opportunities
• Increase your take home pay with salary packaging of up to $15,900 in living expenses and an additional benefit of up to $2,650 in meals and entertainment
• We make a positive difference to the lives of those we support
• Enjoy discounts across a wide range of brands and services with access to Blue Light Card Australia

Interested?
Visit our website to download Position Description and our Employee Benefits Information and click the 'apply' button to submit your application.

Please ensure that your application addresses the selection criteria detailed in the position description, or it may mean that your application does not progress to the next step in our recruitment process.

For more information please contact: Laura Fletcher, Service Manager or
Applications close: 6th July 2025

• Please note that short-listing of candidates will commence prior to the closure of this role, so please do not delay submitting your application.

We welcome applications from people with lived experience of mental health, Aboriginal and Torres Strait Islander people, people from the LGBTQI community, multicultural communities and people with a disability.