Key Account Manager

1 week ago

Melbourne, Victoria, Australia Capital Transport VIC Full time $90,000 - $120,000 per year

Build lasting client relationships. Deliver real impact. Grow your career with Australia's leading transport provider.

At Capital Transport, we're Australia's largest and fastest-growing courier and taxi truck business, delivering tailored B2B transport and logistics solutions. We're looking for a proactive and detail-oriented Key Account Manager to join our high-performing team.

Job Description  

We're on the lookout for a detail-driven and client-focused Key Account Manager to join our dynamic Contracts department. This permanent role offers the opportunity to work autonomously in a fast-paced, supportive environment, perfect for someone who thrives on building strong relationships and delivering exceptional service.  

Key responsibilities include but not limited to:

  • Be the primary contact for a portfolio of top-tier clients

  • Build strong, long-term relationships and resolve client queries

  • Prepare accurate daily pricing and internal/external reports

  • Ensure compliance with client delivery processes and OH&S standards

  • Confidently manage disputes and drive continuous improvement

  • Lead regular business review meetings to identify growth opportunities

What we're looking for

  • Strong interpersonal and customer service skills

  • High attention to detail and ability to work autonomously

  • Experience in account management or client-facing roles

  • A proactive mindset with a focus on continuous improvement

  • A valid driver's license and access to a vehicle

Apply now and become part of a team that values your contribution, supports your growth, and celebrates your success.

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