Policy Services Consultant, WFI

1 week ago

Bunbury, Western Australia IAG AUS Full time $60,000 - $80,000 per year


•    Help shape the future as a Policy Services Consultant, WFI

WFI is insurance you can have a career with. Part of Insurance Australia Group (known as IAG) we're one of Australia's leading rural, business insurers, who still believe in friendly, personal service.

Your Role
You'll provide high-quality support to clients and distribution partners by processing insurance renewals, endorsements, and policy updates across a portfolio of representatives. You'll underwrite risks within your delegation, ensure compliance with underwriting guidelines, and monitor the quality of submissions. Daily tasks include managing emails, coordinating post-outs, handling incoming calls, and supporting debtor follow-ups. 

This full-time, permanent role is based in Wardandi Noongar Country (Bunbury), working Monday to Friday from 8:30 am to 5:00 pm. You'll spend your first six months in the WFI office completing supervised training and earning your ANZIIF Tier 2 General Insurance Compliance certification. Following this period, hybrid work arrangements—two days per week from home—will be offered, aligned with business requirements.

On Offer
Joining WFI you'll have access to a raft of benefits from across the Group: 


•    Boosted superannuation with 13% as standard 

•    Up to 50% off personal insurance, including home and motor insurance 

•    5 myLeave days per year on top of annual leave

•    Work from home and many more flexibility options with myFlex  

•    Industry-leading 20 weeks paid parental leave, available from the day you start, for both primary and secondary carers

About You

•    Tech-savvy and confident using multiple systems to manage tasks efficiently

•    Clear communicator with strong rapport-building and active listening skills

•    Customer-focused with a commitment to timely, accurate service delivery

•    Able to work autonomously, make decisions, and follow business processes

•    Detail-oriented with the ability to manage priorities and maintain compliance

About Us
As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. That's not just words. It's our people promise. We're ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference. 

We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.
 
We're ready for you. Apply today.  

Learn more about who IAG is here.

  • Policy Services Consultant

    1 week ago

    Bunbury, Western Australia WFI Insurance Full time $104,000 - $130,878 per year

    Help shape the future as a Policy Services Consultant, WFIWFI is insurance you can have a career with. Part of Insurance Australia Group (known as IAG) we're one of Australia's leading rural, business insurers, who still believe in friendly, personal service.Your RoleYou'll provide high-quality support to clients and distribution partners by processing...

  • WfA Employment Consultant

    7 days ago

    Bunbury, Western Australia APM Employment Services Full time $60,000 - $90,000 per year

    Job DescriptionWhy join APM?APM is a global health and human services organisation transforming lives since 1994. Be part of a 15,000-strong team across 11 countries, empowering people of all abilities to lead independent and fulfilling lives. Thrive with us, benefiting from exceptional career growth and development opportunities across our global network of...

  • Visitor Services Consultant

    2 days ago

    Bunbury, Western Australia Margaret River Busselton Tourism Association Full time $70,000 - $120,000 per year

    About MRBTAThe Margaret River Busselton Tourism Association (MRBTA) is a self-funded, not-for-profit, incorporated association with over 50 years' experience in supporting the Margaret River Region to thrive through tourism.Our diverse team of over 150 employees is spread across the precious patch of earth between Busselton and Augusta. We share a common...

  • Employment Consultant

    7 days ago

    Bunbury, Western Australia Advanced Personnel Management Full time $60,000 - $90,000 per year

    Job DescriptionWhy join APM?APM is a global health and human services organisation transforming lives since 1994. Be part of a 15,000-strong team across 11 countries, empowering people of all abilities to lead independent and fulfilling lives. Thrive with us, benefiting from exceptional career growth and development opportunities across our global network of...

  • Consulting Arborist

    2 days ago

    Bunbury, Western Australia Arbor Guy Full time $70,000 - $120,000 per year

    Consulting Arborist – Live and Work in WA's South West Why Join Arbor Guy?Imagine finishing work and being just minutes from some of Western Australia's best beaches, forests, and trails. Based in Vasse, in the heart of the South West, Arbor Guy gives you the chance to build your career while enjoying the lifestyle this incredible region has to...

  • Rehabilitation Consultant

    2 weeks ago

    Bunbury, Western Australia WorkFocus Australia Full time $60,000 - $120,000 per year

    Company DescriptionJoin Australia's most awarded work and wellness provider and set your career path to successWe're currently looking for a talented Occupational Therapist, Exercise Physiologist, Chiropractor or Physiotherapist to join our multidisciplinary team of allied health professionals as a Rehabilitation Consultant.If you're passionate about making...

  • Showroom Consultant

    9 hours ago

    Bunbury, Western Australia Bunbury Kitchens Full time $40,000 - $60,000 per year

    The new owners of Bunbury Kitchens are looking for a confident and passionate Showroom Consultant to join our team. Your role will be greeting clients in the showroom, answering the phone, working on quotes and designing new kitchens. Customer service is very important; we mainly service the renovation market and you will be part of our team helping clients...

  • Housing Services Officer

    2 weeks ago

    Bunbury, Western Australia Department of Housing and Works WA Full time $60,000 - $90,000 per year

    Come join the team at the new Department of Housing and Works.The Department of Housing and Works delivers and maintains essential social housing and critical infrastructure across Western Australia—including schools, hospitals and police facilities.We manage tenancy services, support housing provision in remote Aboriginal communities, and oversee...

  • WHS and Injury Management Consultant

    2 weeks ago

    Bunbury, Western Australia South Regional TAFE Full time $90,000 - $120,000 per year

    Permanent full-time appointment based at our Albany or Bunbury CampusesWork BenefitsOur employees have access to a range of benefits including:Salary packaging/sacrifice facility12% employer superannuation contributionDeferred salary scheme – receive 80% salary for four years with the fifth year as a paid sabbatical leave from the workplaceThirteen weeks...

  • Sales Consultant

    2 days ago

    Bunbury, Western Australia NetYourJob Full time $40,000 - $60,000 per year

    Bunbury, Part Time, SalesPlease Quote Reference Number 14138- Retail Sales STAR with a passion for people- Paint industry exp. highly regarded - Full training provided- Join the friendly team at Paint Place, BunburyPaint Place Bunbury has been servicing the community since 2002, specialising in automotive, industrial, marine and household paint. We are a...