Aviation Support Workshop Manager

Our client, a global leader in aviation services and a proud member of the General Dynamics family, is seeking an experienced and motivated
Aviation Support Workshop Manager
to lead their
Components & Avionics operations in Cairns
.

This is a unique opportunity for a driven professional who thrives in fast-paced technical environments and is passionate about building high-performing teams, delivering operational excellence, and fostering a culture of continuous improvement.

Whether looking to take the next step in their leadership career or seeking to broaden their impact within the aviation industry, the successful candidate will find an exceptional platform and global network through our client to support their professional growth.

The Opportunity
The Aviation Support Workshop Manager will oversee the daily operations of the Components & Avionics Workshop, including specialized teams working in
Non-Destructive Testing (NDT), Composites, Paint, and Avionics
.

This leadership role requires managing a talented and diverse team of technicians and support personnel, ensuring safety, quality, and performance standards are consistently met. The successful candidate will also be expected to champion an environment that encourages innovation, collaboration, and long-term career development.

This is a position of trust, with decision-making authority that directly impacts customer satisfaction, business performance, and operational success. The role offers the chance to influence workshop culture, drive continuous improvement, and be recognised for achieving measurable results.

Key Responsibilities
Operational Leadership

• Lead the operational and financial performance of the Components & Avionics Workshop in Cairns.
• Oversee planning and resource allocation to meet project deadlines, quality expectations, and budgetary goals.
• Ensure compliance with company policies and relevant regulatory requirements (e.g., CASA Part 145, OEM standards).

People & Team Development

• Coach, mentor, and develop a high-performing team, fostering accountability and a learning culture.
• Conduct performance reviews and support training programs to enhance team capability and future-readiness.
• Promote a safe, inclusive, and career-focused workplace culture.

Business & Financial Management

• Develop and manage workshop budgets, monitor KPIs, and ensure profitability objectives are met.
• Prepare forecasts and reports, and lead operational reviews to identify improvement areas.
• Manage costs without compromising service quality or customer satisfaction.

Customer & Stakeholder Engagement

• Serve as the primary liaison for OEMs, regulatory authorities, partners, and internal teams.
• Manage customer expectations and resolve issues to maintain strong, long-term relationships.
• Represent the organisation at industry events, reinforcing the client's commitment to quality and innovation.

Candidate Profile
The ideal candidate will bring a solid track record in
aviation maintenance, workshop management, or technical operations
, with the ability to lead with both empathy and strategic clarity.

They will value people development, demonstrate ownership of challenges, and consistently apply a solution-oriented mindset.

Essential Qualifications & Experience

• Minimum of 5 years' experience managing aviation workshop operations (Components, Avionics, or related fields).
• Relevant technical qualifications in aircraft systems, maintenance, avionics, or support trades.
• Comprehensive understanding of regulatory compliance in aviation environments (e.g., CASA, Part 145).
• Proven leadership experience managing cross-functional technical teams or departments.
• Commercial acumen with experience in budget and P&L management and reporting.

Key Strengths

• Outstanding communication and stakeholder engagement skills.
• Ability to make sound decisions under pressure while balancing multiple priorities.
• Strong commitment to mentoring and empowering teams to succeed.
• Keen focus on continuous improvement, safety, efficiency, and customer satisfaction.

Why Join Our Client?
Our client does not just offer a job - they offer a
long-term career journey
with an organisation that prioritises growth, integrity, and innovation.

Global Reach, Local Impact
As part of the General Dynamics network, employees gain access to global best practices and international career pathways while making a real difference within the local workshop and broader community.

Career Development & Support

• Ongoing professional development and upskilling opportunities
• Structured leadership training and mentoring
• Clear pathways to senior leadership roles within the broader network

Competitive Benefits

• Attractive salary package with performance-based incentives
• A supportive and safety-first work environment
• Flexibility in working conditions, where applicable
• Opportunities to lead innovation and help shape the future of aviation services