Customer Service and Social Media Marketing Support

4 days ago

Smithfield, South Australia HESK Consulting Full time $63,963 - $80,000 per year

Customer Service & Social Media Marketing Support

Full-time role

We're looking for a motivated, creative, and people-focused individual to join our team at Petra Interiors / Just Stone Aust in a dynamic hybrid role that blends customer service with social media content creation.

About the Role

This position is perfect for someone who enjoys variety in their work. You'll spend 4 days in our Sydney showroom, engaging with clients, supporting sales, and providing excellent customer service. On the 5th day, you'll be on-site across Sydney, capturing photos and video reels of our stunning stone projects for social media and marketing.

Key Responsibilities

  • Deliver warm, professional customer service in our showroom
  • Support the sales team with client enquiries and showroom operations
  • Create and manage engaging social media content (photos, reels, stories, posts)
  • Visit project sites to capture high-quality imagery and content
  • Collaborate with the team to maintain brand voice and visual identity
  • Assist with general marketing and communication tasks

What We're Looking For

  • Strong communication skills, both verbal & written is a must
  • At least 3 years in customer service in Australia
  • Confident, approachable, and client-focused
  • An "aesthetic eye" with photography and social media knowledge
  • Experience with Instagram Reels, TikTok, or similar platforms
  • Organised and adaptable, with a proactive mindset
  • Driver's license required (for project site visits)
  • Knowledge of stone, interiors, or design is highly regarded (but not essential)
  • Full training provided if you are new to the stone industry

Why Join Us?

This is not your typical desk job. You'll enjoy the best of both worlds, face-to-face client interaction in a luxury showroom and the creative freedom to capture inspiring content across Sydney's most beautiful projects. This dynamic role allows you to grow your customer service, marketing, and creative skills while working in the stone, design and interiors industry.

Job Type: Full-time

Pay: $63,963.40 – $80,000.00 per year

Licence/Certification:

  • Driver Licence (Required)

Work Authorisation:

  • Australia (Required)

Work Location: In person

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