Business Support Officer

Business Support Officer
Join the NSW Department of Education as a Business Support Officer (Clerk Grade 7/8)
 
We are excited to announce an opening for a Business Support Officer within our Student Wellbeing Support directorate.

• Location: Specific locations listed under 'About the role'    

• Required to work 3 days per week in an identified education office location.

• Salary: Clerk Grade 7/8 with base salary ranging from $113,574 to $125,720 per annum, plus employer's contribution to superannuation and annual leave loading  

• Temporary full-time appointment for 2 years with possibility of conversion to ongoing 
 
About the Department of Education
At the NSW Department of Education, we educate and inspire lifelong learners – from early childhood, through schooling to vocational education and training.
 
We ensure young children get the best start in life by supporting and regulating the early childhood education and care sector. We unlock excellence and unleash the potential of two-thirds of school children in NSW. We're proudly public and the largest education system in Australia. We nurture opportunities for every learner to develop the skills needed for their chosen career path, helping shape the industries of tomorrow.
 
We respect and value Aboriginal and Torres Strait Islander peoples as First Peoples of Australia.
 
About the Student Wellbeing Support Directorate
Student Wellbeing Support provide direct support to schools to strengthen accessible and inclusive education practice to maximise wellbeing and learning for students in NSW public schools. The Student Wellbeing Support directorate includes four Student Wellbeing Support groups that service our schools across various principal networks. Student Wellbeing Support advances equitable outcomes through outcomes focused programs, systems, and processes.
 
Schools access our support through the one-call, Team Around a School model. The Team Around a School helps school teams to improve student learning and wellbeing practices and strengthens school and staff initiatives across the care continuum. We are a key enabler of the department's Plan for Public Education and are committed to ensuring we provide support to schools that is efficient, effective, and easy to access. 
 
About the role
The Business Support Officer plays a key role in delivering high-level business and administrative support to ensure the efficient and effective operation of key functions within the Student Wellbeing Support directorate. This role contributes to the achievement of strategic objectives by supporting business improvement initiatives, coordinating operational processes, and maintaining strong stakeholder relationships.  
 
Position is to be based from the following education office location options: 
Arncliffe, Campbelltown, Macquarie Park, Miranda, Nirimba (Quakers Hill), Ringrose (Greystanes), Riverwood, St Peters, Tuggerah, Warilla 
 
For further information including a full list of key accountabilities click here to view the role description.
 
About you
You are a proactive and detail-oriented Business Support Officer with strong expertise in providing high-level business, administrative and operational support within a dynamic and fast-paced environment. You excel at coordinating diverse tasks, managing sensitive information with discretion, and building collaborative relationships with stakeholders to drive effective communication and service delivery. With solid skills in data analysis, reporting, and business process improvement, you contribute to informed decision-making and continuous operational enhancements. You are proficient in Microsoft Office and other business systems and thrive on balancing competing priorities independently while supporting strategic objectives and maintaining high standards of accuracy and compliance, with a willingness to learn and develop new skills.
 
Key knowledge and experience:

• Sound data analysis skills and the ability to gather, interpret and present information to support informed decision-making and continuous improvement. 

• Demonstrated high level computer skills, including proficiency in the Microsoft office suites and Windows based applications. 

• Demonstrated experience in managing the development and implementation of a range of business initiatives designed to improve organisational effectiveness.

• Knowledge of and commitment to implementing the Department's Aboriginal Education Policy and upholding the Department's Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people.
 
Essential requirements:

• Hold a current and valid Working with Children Check (WWCC) for paid employment (or willing to acquire one) 

• Demonstrated understanding of and commitment to the value of public education 
 
Why Join Us?

• Be part of Australia's largest education system

• Work in a dynamic, inclusive team committed to excellence and equity

• 35 hour working week

• Enjoy flexible working arrangements 

• Flex leave entitlements, generous holidays and leave conditions

• Competitive, salary sacrificing, employer's contribution to superannuation and annual leave loading

• Fitness Passport

• Opportunities for advancement and mobility across the Department to support your career growth
 
How to apply
Please submit your application by clicking 'Apply Online' and attaching a resume (maximum 5 pages) & cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities for the role and addressing the pre-screening question. 
 
Pre-screening question: 
1.This role requires demonstrated experience in delivering high-level business and administrative support across multiple priorities in a government or large, complex organisation. Please provide a specific example where you successfully managed administrative processes, used business systems, and supported reporting or compliance requirements. What tools or systems did you use, what challenges did you face, and what was the result? (maximum 400 words)
 
Please refer to the Applicant's Guide to Applying to assist you with your application.
 
Applications close: Thursday 28 August 2025 at 11:59pm (AEST)
 
For role enquires please contact Christine Lee via email on  
 
Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role. Successful candidates will be required to undertake pre-employment screening for this role which includes a National Criminal History Check.
 
This is a child-related role. As a condition of employment you will be required to provide a valid Working with Children Check (WWCC) Clearance number (for paid employment). Visit the website for more information.
 
We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTQIA+ community, veterans, refugees and people with disability. If we can make some adjustments to our recruitment/interview process to better enable you to shine, please contact the Diversity and Inclusion Team ) or visit NSW Department of Education Diversity and Inclusion.
 
A talent pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.

---