Customer Support Officer

3 days ago

Sydney, New South Wales, Australia Mosman Council Full time $70,301 - $90,834 per year
  • Rare Customer Support Officer opportunity to work across the full range of Environment & Planning Services
  • Join a close-knit and supportive team at a progressive lower north shore council
  • Full-time permanent opportunity with a Rostered Day Off every 3 weeks
  • Total package from $70,301 to $90,834 pa including superannuation,35 hours per week

About Council and its Culture

We offer diverse and rewarding work with a range of benefits including:

  • Rostered Day Off (approximately every 3 weeks for full-time staff)
  • Travel Subsidy Program
  • Tertiary Assistance
  • Access to Fitness Passport
  • Genuine work life balance

Additionally, our staff can deliver on initiatives that have a tangible impact on the daily lives of residents.

What You'll Be Working On

This is an ideal opportunity for someone who enjoys a varied customer and administrative support role. You will provide high level customer service, process online development application documents, prepare and distribute Local Planning Panel business papers, and support multiple sections across the Environment and Planning Department.

What You'll Bring to the Role

To be successful in this role, you will bring:

  • Proven administrative skills with at least 3 years' experience in a similar role
  • Strong oral and written communication skills with the ability to deliver excellent customer service
  • Computer proficiency with Microsoft 365 applications and the ability to manage competing priorities in a busy environment

Previous experience in local government and appointment as a Justice of the Peace (or willingness to become one) will be highly regarded.

How to Apply

If you enjoy diverse work where no day is the same, apply now You will be able to find out more about the role and access Position Description.

All enquiries regarding this position will remain private and confidential and can be directed to
Devika Pont on

Interested, like to know more?
Please go to the
Careers at Council
page of our website at

Applications close: 11.59pm, Friday 3 October 2025

Mosman Council is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.

Mosman Council is committed to creating safer communities for children and young people.

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