Hospitality Promoter

4 hours ago

Surfers Paradise QLD, Australia Hyatt Vacation Ownership Full time $60,000 - $120,000 per year
About the Role

Join Marriott Vacation Club as a Hospitality Promoter (Marketing Executive) and become part of a globally recognized brand known for excellence, inclusivity, and career growth. In this role, you will connect with potential clients and introduce them to exclusive vacation opportunities and unforgettable experiences. You will champion our brand by applying effective sales strategies that drive revenue while maintaining guest loyalty. You will identify upsell opportunities, enhance onsite experiences, and encourage guests to book preview package tours. Responsibilities include explaining presentation details, verifying eligibility, offering complimentary gifts, answering property-related questions, and ensuring all communications are handled promptly and professionally.

Key Responsibilities
Marketing and Promoting
  • Promote Marriott Vacation Club's brand image by promoting preview package tours and explaining presentations.
  • Verifying guest eligibility, offering complimentary gifts, answering property-related questions, and ensuring timely, professional communication.
  • Deliver exceptional guest experiences by actively listening, responding to questions, and resolving service needs with speed and professionalism. Communicate clearly and confidently with guests and team members to ensure every interaction shines.
Qualifications
  • Previous related work experience preferred
  • Engage with the public using strong communication and customer service skills
  • Adapt to diverse cultural contexts based on location
  • Work flexible shifts as required by business needs
  • Friendly, confident, and enthusiastic personality
  • Active listening and questioning skills
  • Target-driven mindset
  • Friendly, confident, and enthusiastic personality
  • Active listening and questioning skills
Job Qualifications
  • Strong communication skills
  • Disciplined work ethic
  • Able to work with deadlines and targets
  • Strong hospitality skills
  • Strong customer service skill
  • Hospitality minded
Compensation & Benefits
  • Competitive base salary + uncapped commission
  • Annual Incentive award
  • Exclusive Marriott Room Rate Discount Program for family and friends
  • Yearly Associate Appreciation Week
  • Service Awards & Recognition
  • Yearly Birthday Gift
Why Marriott Vacation Club?
  • Inclusive, international team environment
  • Competitive pay and benefits
  • Team environment focused on excellence
  • Career development opportunities within Marriott Vacation Worldwide
  • Office location in JW Marriott Gold Coast Resort and Spa

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

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