Senior Manager, Investments Service Provider Management

Company Description

Supporting millions of Aussies since 1988 with low fees and competitive long-term performance. Profits back to members, not shareholders

Closing date: Sunday 21st September.

Please note Rest does not accept speculative resumes from recruitment agencies

Rest will review applications prior to the closing date and may close the role earlier

Job Description

Established in 1988, Rest is one of Australia's largest profit-to-member superannuation funds.

We support more than two million members, with around $100 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they're more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

Lead a high-performing team to ensure efficient delivery from vendor platforms and market data providers, supporting internal investment functions and governance.

You will:

• Manage and develop a collaborative, high-performing team.
• Partner with REST Supplier Management to align supplier strategies with policies and CPS230 obligations.
• Manage vendor budgets and streamline invoicing processes.
• Centralise contracts and monitor service levels to drive efficiency and transformation.
• Support enterprise-level governance and reporting frameworks for suppliers.
• Ensure compliance with third- and fourth-party regulatory requirements.
• Strengthen vendor engagement to support investment data strategy.
• Manage relationships with market data providers and support strategic initiatives.
• Oversee KYC, ISDA documentation, and annual due diligence processes.
• Drive innovation and stay ahead of industry trends.

Qualifications

• Relevant tertiary or technical qualifications in Information Management, Finance, or related field.
• Strong commercial and financial acumen, with strategic thinking and negotiation skills.
• Proven leadership experience and ability to build high-performing teams.
• Background in service provider management and vendor frameworks.
• Excellent problem-solving skills, attention to detail, and a proactive mindset.
• Collaborative and adaptable team player.
• Extensive experience managing service providers and related functions.
• Strong communication and influencing skills across all levels, including senior stakeholders.
• Ability to build trusted relationships and present clear, well-reasoned viewpoints.
• Deep understanding of service level performance, obligations, and reporting.
• Flexible and responsive to evolving business needs.

Additional Information

Our benefits have been designed so you can tailor your experience with us and include:

• Personal and professional development opportunities
• Hybrid working
• Purchase leave scheme and gender neutral 16 weeks paid parental leave
• Super Contribution Continuation for 12 Months of parental leave
• Linkedin Learning
• Income Protection Insurance
• Rest Excellence awards (peer recognition awards based on Rest's values and behaviours)
• Rest Stops - meeting free breaks

If you share our values, believe you can help make a difference for our members and want to be part of a leading superannuation fund with a Super culture, please click Apply Now.

Rest is committed to creating a flexible work environment and culture that embraces diversity, equity, and inclusion - where people feel welcome, safe to be themselves and inspired to do their best.

We value the different backgrounds, lived experiences and abilities our diverse team brings. We welcome and encourage applications from candidates of all ages, cultural backgrounds, faiths, gender identities, sexual orientations and thinking styles. This includes people with disability, neurodiverse individuals, Aboriginal & Torres Strait Islander peoples and those with disrupted work history due to career or other breaks.

Please note only people with the right to work in Australia will be considered.

*Funds under management as at 31 July 2025. Rest is recognised as a Responsible Investment Leader by the Responsible Investment Association Australia (RIAA) in its Responsible Investment Benchmark Report 2022.