Quality Assurance Associate

About DBG Health & Arrotex Pharmaceuticals
DBG Health is a leading independent health, wellness, and beauty company headquartered in Melbourne. With a team of over 1,500 dedicated professionals, we are committed to delivering affordable and innovative solutions that enhance the wellbeing of all people. Arrotex Pharmaceuticals is Australia's largest and most diversified pharmaceutical provider, offering the most extensive range of prescription products across the spectrum of therapeutic areas. We are dedicated to delivering timely, sustainable, and affordable access to trusted medicines, reliable services, and innovative solutions that enhance the quality of life for all. Our values of Pioneering, Accountability, Collaboration, and Tenacity are the PACT our team members make to be our best every day and work together to deliver this vision and create a great place to work.

About The Role
Play a key role in ensuring the pharmaceutical products our customers rely on meet the highest regulatory and quality standards. As a
Quality Assurance Associate
, you'll work closely with our Scientific Affairs, Supply Chain and 3PL partners to oversee product quality, manage release for distribution, and support packaging and supply for both domestic and export customers.

You'll be part of a collaborative, fast-moving team focused on precision, compliance and continuous improvement. Helping to safeguard product quality and ensure an uninterrupted supply to our customers. This role is open to candidates located in either
Melbourne or Sydney.
Role & Responsibilities

• Review documentation to authorise release for distribution; manage defects/deviations, risk assessments, temperature excursions, and support branded/export customer requirements.
• Maintain strong relationships with supply chain and 3PL warehouses, inspect stock, resolve ERP inventory issues, and address inbound/outbound delivery concerns.
• Coordinate and track stability testing, organise sample shipments, and maintain records to support product quality reviews.
• Request and review APQRs, long-term stability data, packing specs and rework protocols; liaise with Authorised Person, local packers and suppliers to ensure timely supply.
• Maintain controlled documents and assist with QMS updates and compliance tasks as required.
• Adhere to HSW policies, maintain a safe and clean workplace, report hazards, embody company values and work collaboratively across teams.

Skills & Experience:

• 3-5 years in pharmaceutical QA or related compliance roles, including interpreting GMP guidance and managing high-volume tasks under tight timelines.
• Demonstrated ability to apply GMP principles and QA/QC systems to ensure pharmaceutical product quality and regulatory compliance.
• Strong analytical skills to investigate deviations, perform risk assessments, and recommend practical, compliant solutions.
• Experience supporting audits, reviewing supplier quality data, and liaising with manufacturing, packaging, or testing operations.
• Advanced Microsoft Office skills, with well-developed organisational, time-management, and documentation capabilities.
• Tertiary degree in Chemistry, Pharmacy, or related science; postgraduate GMP qualifications desirable.

Benefits & Perks:
At DBG Health, we offer more than just a job - we offer a dynamic and supportive work environment where you can make a real impact. As part of our team, you'll have the opportunity to work alongside industry leaders, drive meaningful change, and grow both personally and professionally. DBG Health is Defined by Good. Our purpose is to create a world where feeling better is a right, not a privilege. Millions of people rely on us for access to affordable products and services that make them feel better. This is more than just a goal. It's our responsibility.

• Exclusive discounts on our consumer health, wellness and beauty products - including MCo Beauty, E.L.F Cosmetics, Nude by Nature. Chemists Own and many more
• Free membership to 28 by Sam Wood - 28 by Sam Wood is an online program designed to help Aussies get fit at home and live happier, healthier lives. From guided workouts and expert-created meal plans to motivational resources, it's designed for people of all fitness levels.
• Generous parental leave scheme - ask us about it
• Access discounted private health insurance through Australian Unity, AIA Health of NIB
• We are a values-driven business fostering a supportive and friendly team culture
• Enjoy the ability to work autonomously, empowering you to drive your own success.
• Convenient head office location close to public transport, cafes and restaurants
• Opportunity to grow your career across all divisions within DBG Health - Arrotex Pharmaceuticals, VidaCorp Consumer Goods, Independent Pharmacies of Australia Group and Axe Health Services.
• Ability to purchase additional leave to provide opportunity for employees to spend more precious time with family, travelling or even study
• Explore the option of paying for your vehicle costs through novated leasing

DBG Health is committed to fostering a workplace culture that is safe and accessible for all. We are an equal- opportunity employer and encourage applications regardless of cultural background, gender identity, sexual orientation, disability or neurodiversity. We strive to build a collaborative, inclusive workplace that is representative of the communities we work and live in.