Café Supervisor

Are you a skilled barista who loves delivering great service - and ready to take the next step in your hospitality career?

We're looking for a passionate and reliable Café Supervisor to help oversee daily operations at the Wharf Café at Q Station. Whether you've already had some supervisory experience or you're ready to grow into the role, this is a great opportunity to build your skills in a supportive team environment.

Your mission:

• Make consistently high-quality coffee and simple café fare.
• Assist with daily operations, including opening, closing, and restocking.
• Support and guide team members during busy shifts.
• Deliver warm, efficient customer service.
• Work closely with the wider F&B team to ensure smooth service.

If you've got experience behind the coffee machine, a great attitude, and a desire to grow - we'd love to hear from you.

About Q Station

The Q Station Hotel (North Head Operations Pty Ltd) is located in the heart of Sydney Harbour National Park - Manly, offering a range of incredible experiences from boutique accommodation, stunning wedding venues, modern conference facilities, a waterfront restaurant and Sydney's best ghost and history tours.

Despite the rich history and incredible views, what makes Q Station most exciting is the passionate, professional and dedicated team that curate once in a lifetime experience for every one that visits the property.

People are at the core of everything we do, and our commitment is to ensure long-term success and development for every person who chooses to make Q Station the place they love to work. We are proud of the opportunities we provide to our team to grow their skills and careers in hotels and hospitality.

The Opportunity

The Café Supervisor at Q Station plays a hands-on role in supporting the daily operations of the Wharf Café, ensuring quality service, smooth shifts, and an excellent guest experience.

This position is ideal for someone with strong barista skills and a passion for hospitality, who is either experienced in or looking to step into a supervisory role. The Café Supervisor assists with staff coordination, opening and closing procedures, and maintaining food safety and cleanliness standards, while working closely with the broader F&B team to support service across the site. This includes working on different F&B outlets to support broader operations.

The role also involves working collaboratively with the wider F&B team and supporting service across multiple outlets as operational needs arise.

Key Responsibilities

• Deliver efficient, friendly, and professional café service, including high-quality coffee and light food preparation.
• Oversee the day-to-day operations of the Wharf Café, ensuring smooth and timely service.
• Work closely with the kitchen team to coordinate orders and maintain service flow.
• Attend and contribute to weekly F&B team meetings.
• Assist with café staffing needs, including rostering and shift planning.
• Support the ongoing training and development of café team members.
• Ensure all café operations align with Q Station's service standards and policies.
• Support other F&B outlets as needed to meet operational demands.

Essential Criteria

• Previous experience in a busy café environment. (supervisory experience is advantageous).
• Current driver's license.
• Current Responsible Service of Alcohol (RSA) certificate.
• Food Handler certificate or willingness to obtain one.
• Flexible availability, including weekdays, weekends, and both day/evening shifts.
• Willingness to take on challenges and contribute ideas to improve service.
• Ability to manage both service responsibilities and light admin tasks (with minimal desk time).
• Strong attention to detail and commitment to maintaining high cleanliness standards.
• Capable of performing the physical tasks required to support café and site operations.
• Flexibility to support different F&B outlets as operational needs arise.

What Q Station can offer you

• A beautiful work environment on the edge of Sydney Harbour with exclusive access to Quarantine Beach and Harbour views
• Discounts for accommodation, food & beverage, car hire and more
• Accor Staff Benefits Globally
• Working with a fun, vibrant and friendly team
• Employee Assistance Program
• Discount on all food and beverage
• Referral Program
• Free onsite parking

APPLY NOW

We appreciate all candidates who have taken the time to apply but only shortlisted candidates will be contacted.  No agencies.