Internal Sales/Customer Service

2 weeks ago

Townsville, Queensland, Australia Remtron Full time $60,000 - $80,000 per year

About Us

Remtron is an established leading supplier to the Automation, Process Control, and Industrial Electrical Industry. We are currently looking for a new Customer Service person to become an integral part of our "Internal Sales Team".

Job Summary:

The Internal Customer Sales Representative will be responsible for maintaining and expanding relationships with Remtron's customers. This role will involve understanding the needs and requirements of Remtron's customers externally and internally, providing exceptional customer service, and supporting the sales team in achieving their goals. The successful candidate will be proactive, detail-oriented, and have excellent communication skills.

Key Responsibilities:

Customer Relationship Management:

  • Build and maintain strong relationships with Remtron's customers locally and Australia wide.

  • Build and maintain strong relationships with internal customers (e.g., departments such as Marketing, Procurement, Finance).

  • Act as the primary point of internal contact for customer inquiries and requests.

  • Understand the unique needs and goals of each of Remtron's customers

  • Handle customer complaints and provide appropriate solutions in a timely manner.

  • Ensure high levels of customer satisfaction by delivering exceptional service.

  • Gather feedback from internal customers to improve service delivery.

Sales Support:

  • Assist the sales team with developing and implementing sales strategies.

  • Prepare and present Sales Quotes and Orders.

  • Coordinate with various departments to ensure seamless delivery of products and services.

Product Knowledge:

  • Maintain a thorough understanding of the company's products and services.

  • Stay updated on industry trends and competitor activities.

  • Remtron is a technical business and will support your training growth.

Administrative Duties:

  • Process orders and handle related documentation.

  • Assist in the preparation of sales materials, presentations, and proposals.

  • Quote follow ups via phone.

Collaboration:

  • Work closely with the Customer Service Manager and other team members to achieve sales targets.

  • Collaborate with cross-functional teams to ensure alignment and support for sales initiatives.

  • Participate in regular sales meetings and training sessions.

Qualifications:

  • A can do Happy and vibrant attitude with a willingness to learn is essential.

  • Experience in a sales or customer service role would be ideal but not essential.

  • Strong communication and interpersonal skills.

  • Excellent organisational and time-management abilities.

  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

  • Ability to work independently and as part of a team.

  • Strong problem-solving skills and attention to detail.

Preferred Qualifications:

  • Experience in the electrical industry or an interest in electrical would be highly regarded.

  • Familiarity with sales processes and techniques.

Working Conditions:

  • Full-time position

  • Office-based

  • Standard office hours

For more information about our business, visit us at

Please note that only short listed candidates will be contacted.

NO AGENCIES PLEASE

  • Sales and Customer Service Consultant

    7 days ago

    Townsville, Queensland, Australia Medibank Private Limited Full time

    Select how often (in days) to receive an alert:It's a strange thing to say, because us humans are capable of incredible things. And at Medibank, we know our greatest potential lies in the people who work with us.We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia.About the...

  • Sales and Customer Service Consultant

    1 week ago

    Townsville, Queensland, Australia Medibank Private Limited Full time

    Select how often (in days) to receive an alert:It's a strange thing to say, because us humans are capable of incredible things. And at Medibank, we know our greatest potential lies in the people who work with us.We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia.About the...

  • Customer Sales

    5 days ago

    Townsville, Queensland, Australia beBeeCustomer Full time $55,000 - $70,000

    Job Role: Customer Sales & Service RepresentativeJob Description:As a Retail Assistant, your key focus includes providing genuine service to customers and contributing to positive sales performance. You will be responsible for maintaining exceptional showroom presentation and merchandising standards.Key Responsibilities:Provide exceptional customer service...

  • Customer Sales

    3 weeks ago

    Townsville, Queensland, Australia Motion Full time

    Customer Sales & Service - Repco Townsville - Casual page is loadedCustomer Sales & Service - Repco Townsville - CasualApply remote type On-Site locations AUS Repco Townsville 337 time type Variable time posted on Posted 8 Days Ago job requisition id R25_ Customer service role, creating moments that matter for Repco customers. After market auto products in a...

  • Customer Sales

    5 days ago

    Townsville, Queensland, Australia Motion Full time

    Customer Sales & Service - Repco Townsville - Casual page is loadedCustomer Sales & Service - Repco Townsville - CasualApply remote type On-Site locations AUS Repco Townsville 337 time type Variable time posted on Posted 8 Days Ago job requisition id R25_0000028627Customer service role, creating moments that matter for Repco customers. After market auto...

  • Aus Inds Internal Sales

    7 days ago

    Townsville, Queensland, Australia Motion Apac Full time

    We are looking for a team player and a can-do attitude, with experience in the customer service industry, to join our Dynamic team in Townsville.Being the first point of contact for the branch and be responsible for providing exceptional customer service to our clients, as well as managing sales processes from beginning to end.This position will be reporting...

  • Sales and Customer Service Consultant

    7 days ago

    Townsville, Queensland, Australia Medibank Full time

    You're only human. It's a strange thing to say, because us humans are capable of incredible things. And at Medibank, we know our greatest potential lies in the people who work with us. We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia.About the Community Team:At Medibank,...

  • Customer Sales

    3 weeks ago

    Townsville, Queensland, Australia GPC Asia Pacific Full time

    Customer service role, creating moments that matter for Repco customers. After market auto products in a retail & trade environment.Customer Sales & Service / Retail AssistantAbout the role:Mainly Monday-Friday availability is required with the occasional Saturday shiftA valid drivers licence is neededFast paced environment & being able to self manage is an...

  • Customer Sales

    5 days ago

    Townsville, Queensland, Australia Repco Full time

    OverviewCustomer Sales & Service - Repco Thuringowa - Casual role at RepcoCustomer service role, creating moments that matter for Repco customers. After market auto products in a retail & trade environment.About The Role: At Repco we want to ensure that each customer has a great shopping experience in person, over the phone, and online.As a Retail Assistant...

  • Customer Sales

    5 days ago

    Townsville, Queensland, Australia Repco Full time

    OverviewCustomer Sales & Service - Repco Thuringowa - Casual role at RepcoCustomer service role, creating moments that matter for Repco customers.After market auto products in a retail & trade environment.About The Role: At Repco we want to ensure that each customer has a great shopping experience in person, over the phone, and online.As a Retail Assistant...