ASO3 - Freedom of Information Officer

Job no: 921770

Work type: Full time

Location: Adelaide CBD

Categories: Administration, Business and Management

• Central Adelaide Local Health Network
• Adelaide CBD
• ASO3 Salary $67,589 - $72,033 + Super + Salary Packaging
• Full-Time, Ongoing role

About the role

As a Freedom of Information (FOI) Officer, you'll play an important part in supporting transparent, accountable and person-centred services across CALHN. In this role, you will provide administrative support and manage applications under the FOI (SA) Act 1991, ensuring enquiries and requests are handled within legislated timeframes. You'll be a friendly and customer-focused first point of contact for FOI enquiries, helping community members navigate the process with confidence and clarity.

You will also offer practical advice to staff and the public on matters relating to FOI applications, privacy enquiries and the release of information. A key part of your work will involve supporting compliance with the Information Privacy Principles and relevant legislation, contributing to safe, consistent and respectful information management across the network. This is a great opportunity for someone who enjoys helping others, thrives on detail, and is looking to make a meaningful contribution to fair and transparent access to information.

About You

You're an organised, customer-focused professional who enjoys supporting others and keeping things running smoothly. You take pride in delivering accurate, timely work and communicating with warmth and confidence.

• Strong administrative capability, with experience providing efficient support services, using Microsoft Office programs, and navigating patient administration systems such as Sunrise and OACIS.
• Excellent communication and interpersonal skills, enabling you to work effectively with consumers, staff, external agencies and the public both in person and over the phone.
• A proactive and adaptable approach, with the ability to prioritise tasks, meet deadlines and work confidently with limited supervision while maintaining accuracy and attention to detail.
• A commitment to customer service, demonstrating an understanding of consumer needs and delivering a professional, responsive and positive experience in every interaction.

About CALHN

At Central Adelaide (CALHN), we're shaping the future of health through excellence in clinical care, research, and innovation. As South Australia's largest health network, we deliver exceptional, safe and connected healthcare—for our patients, our community, and our people.

With more than 17,000 dedicated employees, every day at CALHN presents an opportunity to make a real impact—not because it's expected, but because our values guide us to be our best.

Join us and be part of a team that's driven by a commitment to a seamless safe and connected experience for all.

Find out more about our stories , our network, and the opportunities to be part of CALHN.

Benefits of Joining CALHN

At CALHN, we're dedicated to your career satisfaction and wellbeing, offering tailored benefits for healthcare professionals, including:

• Salary Benefits: Enjoy flexible salary packaging options, including up to $9,010 each FBT year for living expenses (such as mortgage, rent, utilities and groceries) plus an additional $2,650 for meal and entertainment expenses.

• Annual Leave: Enjoy paid recreation leave for essential rejuvenation, with leave loading applied.

• Health and Fitness Benefits: Access to Fitness Passport, a discounted workplace health and fitness program for you and your family, plus an annual voluntary flu vaccination to support your wellbeing.

• Employee Assistance Program: Confidential counselling and support services for you and your family via our Employee Assistance Program.

• Flexible Work Arrangements: The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.

• Employee Recognition: Join a workplace where our people are celebrated through awards for innovation, collaboration, and outstanding contributions to health.

• Career Opportunities: Explore career growth within the SA Health system with opportunities for skill development and movement across various metropolitan and regional sites.

Join CALHN for a fulfilling career bolstered by comprehensive benefits and unwavering commitment to your success.

Our Commitment to Diversity and Inclusion

CALHN is an Equal Opportunities employer committed to providing an inclusive workplace that embraces diversity and inclusion for all employees. We strongly encourage applications from people of Aboriginal and Torres Strait Islander descent, culturally diverse backgrounds, disability, all genders, and LGBTQI+ community.

Application Information:

• Please refer to the role description for essential educational/vocational qualifications that may be required.

• Appointment will be subject to a satisfactory Criminal History Check and compliant Immunisation screening as indicated in the role description.

• SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.

Please note that unsolicited applications from recruitment agencies or third parties will not be accepted for this position.

Job ref: 921770

Enquiries to:

Ash Green

Position: Executive Officer to Director, Office of the CEO

Phone:

E-mail:

Application Closing Date

11:55 pm Monday 24th November

Refer to the SA Health Career Website - How to apply for further information

Australian applicant guidelines

International applicant guidelines

Advertised: 17 Nov 2025 Cen. Australia Daylight Time

Applications close: 24 Nov 2025 Cen. Australia Daylight Time