Reception Position

Location: Queanbeyan

Employment Type: Full-Time

At EMedHx, we believe exceptional client care begins the moment someone walks through our doors. We are seeking an experienced, professional, and highly organised Receptionist to join our dynamic Corporate Team at EMedHx.

This role is ideal for someone who thrives in a structured environment, brings high energy and enthusiasm to their work, and genuinely enjoys engaging with clients and colleagues alike. If you take pride in delivering excellence in every detail and creating a positive experience for those around you, we'd love to meet you.

About the Role

As the first point of contact for our clients, you will play a pivotal role in ensuring a welcoming and seamless experience. You will manage the front desk with confidence, maintain a calm and professional manner under pressure, and provide essential administrative support to our clinical and management teams.

Key Responsibilities

• Welcome clients, ensuring a friendly, professional first impression
• Manage appointments, calls, and patient records with accuracy and discretion
• Build rapport with clients and ensure a consistently positive experience
• Support the clinical team by maintaining efficient communication and workflow
• Keep reception procedures, forms, and documentation up to date and well-organised
• Contribute to process improvements that enhance the efficiency of the clinic

About You

• Proven experience in a medical or professional reception environment
• Strong interpersonal skills and a genuine ability to connect with clients
• High energy, positive attitude, and a proactive approach to daily tasks
• Excellent organisational and time-management skills
• Strong attention to detail and ability to manage multiple priorities
• Professional presentation and communication skills
• Comfortable working both independently and within a collaborative team environment

Why Join EMedHx

• Supportive and professional team culture
• Well-equipped clinic located in Queanbeyan
• Leadership that values initiative, accountability, and growth

At EMedHx, we take pride in our reputation for professionalism, integrity, and care. If you're organised, energetic, and ready to bring warmth and excellence to every client interaction, we'd love to hear from you.

Apply now to become part of a team that values precision, purpose, and people.