Senior Practitioner RAIFFS

Introduction

Centacare North Queensland is seeking a passionate and dedicated Senior Practitioner for our RAIFSS & Youth department based in Mount Isa with outreach to Normanton and Cloncurry. This is a fantastic opportunity to join our team in a permanent, full-time role, making a real difference in the lives of families and young people. If you have a background in counselling, practitioner work, or therapeutic services, and are committed to empowering families and youth, we would love to hear from you. Join us in creating positive change and shaping brighter futures for the community.

Benefits you will enjoy

• SCHADS L5 Salary + Location Allowance of $5,000 pa
• Great NFP Salary Sacrifice options available to reduce your taxable salary by $15,900 p.a. with Eziway Salary Packaging
• 5 Weeks Annual Leave + 17.5% leave loading
• Birthday Leave 
• Extensive support and investment in your Professional Development
• Above Award payment of $2,500 annually on top of base salary
• New Wellbeing app launched - Sonder 
• Sign on payment of $200.00 
• CCNQ pay for your Queensland Blue Card and NDIS Worker Screening Card
• Relocation assistance may be offered by negotiation

Description

About the position: 

The program suite comprises two service streams for young people and families. The RAIFSS Program is a secondary family support service aimed at reducing harm or risk of harm working with families to stabilise and maintain family wellness. The NYS supports young people who are at risk of disconnection from their family and community in the Normanton region. The Senior RAIFSS/NYS Practitioner holds case management for clients accessing RAIFSS and provides mentoring and support across both teams. The role also supports the program manager with eligibility screening, intakes, waitlisting, reporting and compliance.  The Senior RAIFSS/NYS Practitioner provides a high level of support to the manager in meeting service agreements, organisational goals and provision of mentorship to other team members in program around practice development, case conceptualisation and service delivery. 

Key Responsibilities: 

• Participate in program and service planning, review monitoring and evaluation activities, to ensure efficient, effective and appropriate service provision, including documentation and maintenance of all client records as required.
• Proactive management and review of program processes, work instructions and ensure team members are working within these frameworks.
• Complete casework to a high standard including fostering this capacity in others including regular review of cases, Outcomes Star measure and completion of progress reports as required.
• Coaching, mentoring and motivating team members to achieve program goals, including assisting with induction of new staff and supporting staff in case discussions.
• Maintain comprehensive, professional, up-to-date client records and always ensure confidentiality.
• Ensure working from a trauma informed and child development practice framework and utilising evidenced based interventions.  
• Complete regular safety assessments and support for team members to undertake this work as needed.
• Participate and contribute to line management meetings, supervision, team meetings and staff days as required.
• Support for program manager in managing referrals, assessing referrals and related administrative tasks.
• Demonstrate leadership by coaching, mentoring and motivating team members to achieve program goals; including assisting with induction of new staff and supporting staff in case conceptualisation and planning and completing sit in as required.
• Support and assist program manager as required and where appropriate and take initiative when opportunities exist.  This includes around program development and business planning, team building, supporting staff at meetings as directed by Manager.

Skills And Experiences

To be successful in the role, you will have the following skills: 

• Possession of a relevant degree in social work or psychology and a minimum of three years' experience working therapeutically with children and young people who have experienced trauma.
• Demonstrated understanding and experience working within theoretical and therapeutic approaches relevant to the work of both RAIFSS and NYS
• Highly developed communication skills both written and verbal for working with a broad-based network of service providers and culturally diverse clientele.
• Knowledge of and understanding of the issues that impact on Aboriginal and Torres Strait Islander people in contemporary society.  Demonstrated ability to communicate effectively and sensitively with Aboriginal and Torres Strait Islander people.
• Demonstrated ability to undertake risk assessments relating to suicidal ideation and child protection concerns and capacity to liaise with manage to ensure client safety.  
• Demonstrated organisational, time management and administration skills.
• Sound understanding of program procedures and the child protection system.
• Demonstrated ability of leadership, guidance support and guidance to staff independently.
• Current open drivers' licence and current Working with Children Blue Card check and Disability services Yellow Card or ability to obtain.

Applying
If you are interested in applying for a position, please provide a brief cover letter outlining your experience relevant to this role along with a copy of your Resume. Only applicants that are shortlisted will be contacted.  

If you have not received any contact within 30 days of the commencement of this ad, unfortunately your application has been unsuccessful.  We wish you all the very best in your future applications.  

Centacare North Queensland is a Child Safe and Equal Opportunities Employer.  People from diverse backgrounds including Aboriginal and Torres Strait Islander people, people with a disability, and people from culturally and linguistically diverse backgrounds are encouraged to apply. To be considered for a position, applicants must hold a current Blue Card, hold/be eligible for a Disability Worker Screening (Yellow Card), and have appropriate work rights in Australia.

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