Level1/2 Microsoft Support Engineer

2 weeks ago

Melbourne, Victoria, Australia Talent Solutions Group Full time $60,000 - $80,000 per year

The role

Join a growing IT services provider as an Level 1/2 Microsoft Support Engineer. Perfect for someone starting their IT career or with 1-2 years' experience.

What you'll do

  • Be first point of contact on the service desk (phones, tickets, email).
  • Troubleshoot Microsoft 365 apps, Windows, and basic networking.
  • Learn and grow into Intune, Entra (Azure AD), Teams/Teams Calling.
  • Work with a supportive senior team who'll coach and guide you.

What you bring

  • Strong interest in IT and helping people.
  • Confident communicator who owns problems through to resolution.
  • Familiar with Windows 10/11 + Microsoft 365 basics.
  • Curiosity to keep learning.
  • Any helpdesk/ticketing experience.

Location: Melbourne CBD office - office based role.

Hours: 9-5 standard, occasional after-hours valued

Server desking operating hours from 7am to 7pm

Apply below

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