Office & Travel Manager

Job Description

WHAT YOU'LL DO

As an Office and Travel Manager, you are responsible for:

Office Management:

• Manage office supplies, catering, stationery, and equipment needs.
• Review supplier agreements regularly to ensure best value.
• Maintain high presentation standards across reception, kitchen, and meeting rooms.
• Welcome all visitors to our Sydney Support office as the first point of contact creating a positive first impression of the H&M Brand.
• Coordinate internal and external events with cross-functional teams in line with our brand direction, guidelines and team engagement strategy.
• Collaborate with Function Managers for office updates and specific ad hoc requirements.
• Ensure timely processing of incoming invoices.
• Support new team member inductions in collaboration with relevant functions.
• Keep centralised tools (e.g. weekly movements, leave calendar, contact lists) updated and followed up.
• Provide support for new store openings as needed

Travel Management:

• Act as the central contact for all travel-related needs.
• Ensure bookings are approved promptly and align with travel policy.
• Maintain accurate travel profiles and keep the booking system up to date.
• Negotiate with suppliers to secure optimal terms and conditions.
• Process travel-related invoices in a timely manner.
• Collaborate with Accounts to prepare travel reports for all functions.
• Provide ongoing support and training for system users.

Team Leadership & Development:

• Promote a positive, engaging office culture and colleague experience.
• Provide exceptional service and support to all office team members.
• Communicate goals, updates, and feedback clearly and consistently.
• Plan and follow up on required office or travel related training initiatives.

WHO YOU'LL WORK WITH

Reporting to Country Sales HR Manager, the Office & Travel Manager will collaborate closely with various stakeholders across the organization, including the Country Sales Manager, Function managers and team members located in our Sydney Support Office. You may also work closely with our Area Teams on various initiatives or projects throughout the year. Due to the operational needs of this role, it is based on site in our Sydney CBD office.

WHO YOU ARE

We are looking for people who are:

• Passionate about fashion and confident in representing the brand at all times including with to visitors to our Sydney Support office.
• Driven, proactive, and solution-oriented with strong follow-through.
• Able to multitask, prioritise, and adapt in a fast-paced environment.
• Confident communicators with strong presentation and interpersonal skills including giving and receiving constructive feedback.
• Passionate about creating a positive office environment and driving initiatives to support team wellbeing and office related events.

We are looking for people with:

• A strong sense of customer service, collaboration, and professionalism.
• Excellent planning, organisational skills, and attention to detail.
• Preferred experience in reception, administration, or office support roles.
• Strong verbal, written, and listening communication skills.
• Proficiency in Microsoft Office tools such as Excel, Word, and Outlook.

WHO WE ARE

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

WHY YOU'LL LOVE WORKING HERE

At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.

• You will receive 25% off H&M Group brands; H&M, COS, Monki, Weekdays, Arket, & Other Stories
• We are an inclusive company where you are encouraged to be yourself at work

JOIN US

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it's our people who make us who we are.

Take the next step in your career together with us. The journey starts here.

• We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.