Service Clerk

• Permanent full time position
• Onsite role
• Learning and career development programs for all roles and levels
• Flexible leave options and up to 26 weeks paid parental leave
• Free daily breakfast, office drinks and social events
• Genuine commitment to health and wellbeing, pro bono and community, and diversity and inclusion across our firm

Learn more about what Hall & Wilcox can offer you:

About the role and team

We have an opportunity for a Service Clerk to join our Office Services team based in our Melbourne office. This role provides a high level of customer service and support to partners and employees within the firm.

This is a great entry level role for someone looking for a career in a law firm.

You will be involved in:

• opening, sorting and distributing incoming mail;
• coordinating and processing outgoing mail;
• attending to court filing;
• assist in setting up for firm events and seminars when needed;
• booking couriers;
• daily banking;
• photocopying, scanning and binding documents;
• cleaning of kitchens;
• backup to Reception and Switchboard; and
• delivering legal documents to Chambers and the Courts.

About you

You will ideally have the following skills and experience:

• previous experience in customer service or hospitality;
• qualification in either a business or legal administration course;
• strong communication and interpersonal skills;
• team player with flexible approach;
• reliable with a 'can do' attitude and proactive approach;
• ability to work under pressure during peak times; and
• strong IT skills.

About us

Hall & Wilcox is a leading independent Australian law firm. We are a firm of more than 1150 people, including over 145 partners, delivering outstanding legal services to corporate, public sector and private clients, both Australian-based and those offshore doing business in Australia. Our purpose is to enable our clients, our people and our communities to thrive.

Hear from our people about what it's like to work at HW:

Some of our recent awards and citations include:

• Law Firm of the Year at the 2023 Lawyers Weekly Australian Law Awards
• Law Firm of the Year Lawyers) and Diversity Initiative of the Year at the 2022 Australasian Law Awards
• Ranked fourth in the Lawyers Weekly Top 25 Attraction Firms for 2023 and 2024
• Workplace Gender Equality Agency (WGEA) Employer of Choice for Gender Equality (EOCGE) citation holder since 2018
• Best Law and Related Services Firm ($100m-$200m revenue) and Best Professional Services Firm ($100m-$200m revenue) at the 2023 Client Choice Awards

We are known for having a great culture that is warm and welcoming, progressive, inclusive and supportive, and that is underpinned by our enduring values - known as Hallmarks.

We are also renowned for Smarter Law, which means we look beyond the status quo to think differently and find solutions that are better, faster and cheaper. Smarter Law includes enabling technology, challenging business models, innovative pricing and creative resourcing.

We are a firm of the future. We offer our people interesting and challenging work, and access to great clients. To learn more about HW visit our website.

Apply now

Let's connect. Click apply to submit your application.

At Hall & Wilcox, we are committed to creating and maintaining a workplace that actively seeks to include, welcome and value unique contributions of all people. We encourage applications from candidates of all cultural backgrounds (including First Nations), age, abilities, sexual orientation and gender identities.

We are also committed to supporting candidates with disability so that every candidate is offered a fair, equitable and supportive recruitment experience. If you require any adjustments or support to complete your application, or if you have any questions, please contact Kim Chalmers, Senior Talent Acquisition Advisor, at  for a confidential discussion.

This vacancy is being managed directly by the HW Talent Acquisition / People & Culture team. We will contact our preferred agency partners should we require any assistance.