Housekeeping Attendant

Always living in the moment, Crystalbrook Riley is a five-star hotel in Cairns, where luxury meets stunning elegance. We are locally integrated with an environmentally conscious approach, and we embrace a love for art with contemporary design, sophisticated entertainment, luxury accommodation, radical events and stunning dining experiences. 

At Crystalbrook Collection, we do things differently. Driven by our mission to harness the spirit of wonder, we embrace responsible luxury with positivity, creativity, and fun, delivering locally unique hospitality experiences for our community. We're not just another hotel group — we're a bold, sustainably minded collection that puts people and place at the heart of everything we do. Guided by our values — We are Customer Obsessed, We are Collaborators, and We are Courageous — we're passionate about creating extraordinary guest experiences and shaping a new era of hospitality.

The Opportunity:

Join the Housekeeping team at Crystalbrook Collection and take pride in creating beautifully presented spaces that make every guest feel at home. As a Housekeeping Attendant, you will play a key role in maintaining exceptional cleanliness and presentation standards across our guest rooms.

Working closely with the Executive Housekeeper and a supportive wider team, this casual role offers a minimum of 8 hours per week, with the opportunity for additional shifts — perfect for those seeking flexibility. You take pride in your work, notice the little details, and find genuine satisfaction in creating calm, comfortable spaces for our guests to enjoy. If you value teamwork, independence and the feeling of making a difference each day, this could be the perfect fit.

The Talent:

You are reliable, thorough and take pride in seeing a task done well. With an eye for detail and a commitment to quality, you create calm, comfortable and beautifully presented spaces for our guests to enjoy.

• Previous experience in housekeeping or cleaning within a hotel environment (preferred)
• Strong attention to detail and consistency in room presentation and cleanliness
• Excellent organisation and time-management skills
• A proactive and positive attitude with pride in maintaining high standards
• Friendly, professional communication and genuine care for guest satisfaction
• Ability to work independently while contributing to a supportive team
• Flexibility to work across a 7-day roster, including weekends and public holidays

Why Us:

You will work alongside exceptional people in a supportive, collaborative and agile environment. We are proud to offer a range of industry-leading benefits that support your lifestyle, career and wellbeing including:

• 50% F&B discount across all Crystalbrook restaurants and bars
• $99 room rates and a generous friends and family discount
• Enhanced parental Leave and lifestyle benefits
• A commitment to a green future through enhanced sustainability practices
• Access to our internal mobility program and team reward schemes
• Online learning and training with tailored career development pathways 
• A culture of collaboration, elevating experiences and diversity
• Limitless career opportunities in a fast growing, dynamic environment 
• Regular service recognition and team engagement events 

Crystalbrook Collection is an award-winning hotel development and management company, proudly showcasing Australia's newest portfolio of distinctive upscale hotels, restaurants and bars where differences are applauded. In just seven years, we own and manage luxury hotel assets worth over AU$1 billion across NSW and QLD. Our growth trajectory continues with exciting plans for new hotels in Adelaide and Canberra during 2026 and continued ambitions for further expansion both domestically and internationally.

We're proud to foster a workplace that supports equality, inclusion and accessibility. We welcome applications from all genders, ages, backgrounds, cultures and religions.   

If you have a health condition or disability, please let us know early in the recruitment process so we can provide the appropriate support to ensure you can perform at your best.   

As part of our recruitment and compliance process, we may request eligibility documents, police checks and employment references.