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Medical Receptionist

2 weeks ago

Tamworth, New South Wales, Australia My GP Tamworth Full time $2,940 - $33,845 per year

Casual Medical Receptionist – Join Our Supportive Team

My GP Hub is seeking a motivated and enthusiastic Medical Receptionist to join our busy and supportive team on a casual basis.

This role requires availability on weeknights (up to 9pm) and weekends. You will be working across both of our Tamworth locations:

  • My GP Hub – The Square
  • My GP Hub – The Hub

About the Role

As the first point of contact for our patients, you will play a vital role in creating a welcoming environment while ensuring the smooth running of the practice. This is a varied and rewarding position, perfect for someone who enjoys working in a fast-paced, team-oriented environment.

Key Responsibilities

  • Answer phones, schedule, and manage patient appointments
  • Provide friendly and professional service to patients and visitors
  • Oversee the front desk and ensure smooth patient flow by communicating effectively with clinical staff
  • Process billings, payments, and receipting
  • Manage medical records, scanning, and filing confidential documents
  • General administration duties to support the practice

What We're Looking For

We want team members who are not only capable but also eager to learn and grow with us. Full training will be provided to the right candidate.

Essential Skills & Attributes:

  • Professional phone manner and excellent customer service skills
  • Strong communication and interpersonal skills
  • Solid computer literacy (Best Practice and MS Office/Excel experience desirable but not essential)
  • Ability to prioritise tasks, manage time, and work under pressure
  • High attention to detail and confidentiality
  • Team player with a proactive attitude
  • Ability to work independently and take initiative
  • Quick learner with strong problem-solving skills

Why Join Us?

  • Supportive and friendly team environment
  • Ongoing training and development provided
  • Opportunity to make a meaningful impact by supporting patients and doctors with their health needs
  • A diverse and rewarding role in a growing medical practice

If you are reliable, available nights and weekends, and looking to build a career in medical administration, we would love to hear from you

Job Type: Casual

Pay: $29.00 – $33.45 per hour

Ability to commute/relocate:

  • Tamworth NSW 2340: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Customer service: 1 year (Preferred)

Work Authorisation:

  • Australia (Required)

Work Location: In person