Multiple roles: Travel Assistant/Receptionist

Phil Hoffmann Travel is growing, and we have multiple opportunities to join our incredible teams across South Australia

We are looking for:

Victor Harbor Travel Assistant/Receptionist

Modbury Receptionist

Multiple branches Travel Consultants (entry level)

About Us:

For 35 years Phil Hoffmann Travel has been dedicated to delivering exceptional travel experiences, built on trust, care and authentic connection.

Driven by our passion for travel and outstanding client for life philosophy, we create opportunities that enrich lives, foster meaningful connections, and create lifelong memories.

Recognised across the industry for our professionalism, continued education and innovation, we provide peace of mind to ensure every journey is unforgettable. Our vision has seen PHT grow to 10 locations across South Australia, with new initiatives always on the horizon.

At PHT, you'll find a career that not only takes you places but enriches your life both personally and professionally

About the Roles:

Amazing opportunity to join the travel industry. Unlock travel opportunities, rewards and recognition, while thriving in a workplace that prioritises wellbeing, community, and a fun team culture

As an entry-level PHT Travel Consultant, you'll bring a passion for customer service and a love of travel while starting an exciting career in the travel industry. Supported by our dedicated training team and experienced consultants, you'll receive comprehensive training, hands-on experience, and ongoing mentorship to help you succeed and grow.

A PHT Receptionist is crucial in delivering an exceptional first impression to PHT clients, both in terms of customer service and office presentation. This role facilitates team efficiencies by timely management of the associated administration tasks.

A PHT Travel Assistant/Receptionist provides support to our Travel Consultants, ensuring that PHT is delivering on our service promise and client expectations. This role is ideal for those wanting to re-enter the travel industry or those that are looking to step away from a Travel Consultant role but would still like to stay in the travel industry.  Note this is a 4 day role (Mon/Fri Reception, 2 days Travel Assistant)

Roles are Full Time but Part Time flexibility will be considered.

Some out of hours work at supplier events will be required, including evenings and weekends.

Reach your full potential with the PHT PACKAGE

·       Uncapped earnings with base wage + incentives - great earning potential

·       Full time, permanent role (open to some flexibility)

·       PHT Perks Program for all employees

·       Laptop and company uniform provided

Training & Education

·       Full time tailored training (up to 6 weeks) provided by certified PHT Training team at Glenelg head office

·       Surround yourself with the best in the business – dedicated team of passionate industry professionals that offer a wealth of support

·       Stay updated and connected with ongoing supplier led training and product updates

·       Build lasting connections with our exceptionally loyal customer base via quality consulting time

Travel Opportunities

·       Incredible PHT exclusive incentives and educationals

·       Educational leave and allowance for all your explorations

·       Amazing Rewards and Recognition program (including exclusive categories for our new starters)

·       Tenure rewards with travel benefits (PHT Perks)

Wellbeing

·       Holistic PHT Wellbeing program, company-wide wellness initiatives and Employee Assistance Program

·       Two days Volunteer Leave to support your community passions

·       Social and fun team environment

About you:

Experience

·       Customer service and sales background OR

similar administrative/receptionist role

·       Travel experience

·       Proficient in the use of SABRE or similar GDS (Travel Assistant)

Skills required

·       Excellent customer service skills and ethic

·       Strong communication skills

·       Enjoy setting and achieving goals

·       Organised with strong time management

·       Attention to detail

·       Thrive on working in a fast-paced and ever-changing environment

·       A commitment to ongoing training

·       Passionate about customer service and travel

If this sounds like you, we'd love to hear from you

Please submit your CV and a cover letter specifying the role you're applying for and explaining why you would make a great addition to our team.

Only applicants with a right to work in Australia are eligible to apply.

Applications close COB Friday, 16 January 2026