Practice Manager

• Manage the provision of defence health services on a RAAF base
• Enjoy no weekend work, Serco benefits, comprehensive on-boarding
• Directly support current serving ADF members and work with a multidisciplinary team

About Us

ADF Health Services provides integrated healthcare services to Australian Defence Force (ADF) personnel across Australia. As part of this contract, Serco, in partnership with Bupa, provide defence-ready clinical and support staff across 50+ on-base locations nationally, ensuring that ADF personnel have access to quality on-site medical care. To learn more please visit

About the Role

We are seeking a full time practice Manager for the Pearce Health Centre. In this role you will be responsible for the delivery of safe and effective health services to Eligible Personnel and entitle civilians in accordance with professional standards and legislation, and Defence Policies and Procedures.

To be successful in this role, you will have:

• The highest levels of personal integrity and ethical behaviour.
• Strong written and verbal communication skills and the ability to communicate at all levels of the organisation.
• A Diploma in Practice Management OR a Minimum of 2 years full time (or part-time equivalent) experience as a Practice Manager within the last 5 years
• Current First Aid (HLTAID011) and Cardiopulmonary Resuscitation (HLTAID009) certification

About the Pearce Health Centre

Pearce Health Centre is located onsite at Pearce RAAF base on the Great Northern Highway in Bullsbrook, approximately 40km north of Perth. Upgraded in 2021, this health facility provides general medical and primary care services, along with physiotherapy, dentistry, pharmacy, and aviation medicine. Its standard operating hours are Mon-Thurs, and Friday.

About You

You are a passionate and dedicated Practice Manager who is committed to providing the highest quality health services. You are able to work autonomously, and you thrive in a busy environment where you can make a difference to those in need. You are a respectful and professional person who demonstrates exceptional moral values in everything you do. You are passionate about providing health services and working as part of a multi-disciplinary team to support delivery of the highest standard of care to patients.

Rewards & Benefits

• Be part of an amazing culture, based on the values of trust, care, innovation and pride
• Gain access to Global Employee Networks that embrace diversity and inclusion
• 'Start with a job and stay for a career' with extensive employment and growth opportunities across Serco's many contracts
• Meaningful work supporting defence personnel in a low-risk, non-COVID setting
• Referral Programs
• Paid annual and personal leave
• Paid CPD leave for permanent employees
• Paid volunteer leave and leave for reservists
• Provision of uniform
• Variety of lifestyle discounts through the Serco Benefits program including discounts with Apple, Qantas, Hoyts Cinemas and more
• Plus, ongoing 24/7 immediate mental health and counselling support via our Employee Assistant Program (EAP)
• Join a dedicated team of collaborative and supportive health professionals

Join Us

If you are inspired to make a positive difference and would like to be considered for this opportunity, submit your application by clicking the 'Apply Now' button.

Please note your resume must include - start and finish dates for each role, along with employment type (e.g. casual, part-time, full-time) and hours worked per week.

You must also be an Australian Citizen in order to obtain the required Baseline Security Clearance for this role.

For a confidential chat, please contact Tracey Charry on or

If you would like to learn more about these and other opportunities available, please visit to find out more.

Serco and Proud

At Serco, not only is the nature of the work we do important, but everyone also has an important role to play from caring for vulnerable people to managing complex public services. We are a team of 60,000+ globally and 16,000+ in Asia Pacific responsible for delivering essential public services in areas including defence, justice, immigration, healthcare, facilities management and citizen services.

Serco's values of Trust, Care, Innovation and Pride underpin everything we do. We are curious, creative and collaborative. Our people matter and make a difference every day.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability. By joining Serco you will have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.