Mental Health Support Officer

5 days ago

Cairns, Queensland, Australia Queensland Corrective Services Full time $104,000 - $130,878 per year

As a Mental Health Support Officer, you are a critical member of a new multidisciplinary team providing mental health services in the Centre. This busy role will provide you with on-the-job training, exposure and experience that will broaden your knowledge unlike any other.

Every day you will undertake administration and co-ordination functions that enable the delivery of mental health, well-being and welfare support services to adults accommodated in the Centre.

Your excellent interpersonal and engagement skills will be used daily as you collaborate and connect with other operational teams in the centre to support your team and the mental health care for those in custody.

In this role, you will be:


• Triaging welfare support requests aimed to improve mental health and wellbeing

• Receiving, responding to and co-ordinating responses for service from those in custody and other stakeholders

• Working closely and providing support to health professionals within a multidisciplinary team which delivers mental health treatment, therapeutic

interventions and group activities

• Establishing effective working relationships with internal stakeholders, other government departments and external service providers to support the welfare and psychosocial needs of individuals

• Monitoring service delivery and assisting with reporting and data analysis, maintaining accurate records and other related administrative duties.

This role provides an interesting hands-on opportunity to support the needs of people with mental health needs and disabilities and within a unique and dynamic environment.

Are you ready to join this team? If you are looking to commence your journey in mental health support or are seeking a role that provides an intrinsic sense of job satisfaction by supporting vulnerable individuals, then take the next step with QCS.

If this role sounds like you, we look forward to receiving your application.

Applications to remain current for 12 months.

Job Ad Reference: QLD/660075/25

Closing Date: Friday, 26th September 2025

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