Front Of House Team Members

Are you ready to become part of the Juan Fifty team?

We don't have a lot of staff turnover However now is the perfect opportunity to join the Juan Fifty Front Of House team.

We are hiring for all positions:

• Senior Supervisor

• Bar Tenders

• Floor Service Staff

• Junior Food Runners

Juan Fifty offers modern Mexican food using traditional techniques at a beautiful beachside location in Alexandra Headland. We are known for our friendly and happy atmosphere where customers are met with a smile and warm welcome. With our "leave your worries at the door"- Policy, we aim to not just sell food and beverage, but create a memorable experience for our customers. We take great pride in our work, and make as much as possible ourselves, in-house, daily from local, and Mexican-imported products. Our leaders in both the kitchen and FOH are passionate about the products they create and have a collaborative, supportive and highly respectful relationship.

What this role offers:

• A supportive work environment where you are encouraged to continuously develop your own, and your team members' skills

• Competitive wages and employee discounts at both our venues

• Opportunity to thrive in a well-established environment and be part of a clear vision, with a proven product that our customers love and come back for

• Contribute to the Juan Fifty experience with your own creative input – Weekly cocktail specials, seasonal menu changes etc.

• Opportunity to advance your career with strong support and mentorship

• Fun and energetic work environment at a stunning beachside location

• Team bonding activities & flexible work hours

Day-to-day responsibilities:

Working in conjunction with the owner, FOH manager, and other senior and junior staff you will:

• Ensure and contribute to a smooth service in line with our core values

• Manage reservations and function enquiries

• Guide & develop junior staff

• In line with our core values, handle and troubleshoot any issues/complaints that may arise

• Greet guests & serve throughout the evening

• Prepare & serve drinks ranging from tap beer, wines, cocktails, mocktails, and non-alcoholic drinks

• Manage various forms of customer interaction & ordering: reservations, walk-ins, telephone, online, takeaway & delivery using both in-person and technological methods

• Share your knowledge about Mexican cuisine and Tequila with customers and other staff (training provided)

• Ensure and monitor a clean and safe work environment

• Open, Pack down, restock, ordering, reporting, rostering & cash ups

• Assist in the on-going development of systems and processes

Experience & Qualities:

• Proven history of experience in a similar position

• Respectful, honest, humble, fair & reliable

• A positive can-do attitude – a "leave your worries at the door" mindset

• The ability to own your mistakes and learn from them ("It's not a failure… It's a Lesson.")

• Take pride in your work, and care for your team, your guests, the venue, and the equipment you use

• Ability to work in a fast-paced environment, ensuring continuous high quality of service and products in line with our core values

• A passion for training & nurturing junior staff

• A fastidious attention to detail whilst maintaining a practical approach to tasks

• Available nights, weekends & some public holidays

• Intention to commit to this role for a longer term

• Immediate start

If this sounds like you, we want to hear from you Please reply to this job ad, email your resume and cover letter to ******* or pop in and ask to speak to Mitch.

Our Core Values in Detail:

Be A Good Egg

- Be fair.

- Be hospitable.

- Be there for others.

- Be humble.

- "People remember how you make them feel."

- "Hospitality is a conduit to connection."

Bring Positivity

- Enjoy the company of the team.

- Contribute to the experience.

- Shine

- Support your peers.

- Present your best.

- Create connections.

- "Leave your worries at the door."

Care For What You Do

- Take pride in your work.

- Take care of one another.

- Take care of your equipment.

- Take care of the venue.

- Take care of the guest.

- "We are not in the business of selling Food & Beverage, but in the business of creating an experience."

Own Your Results

- Acknowledge your wins.

- Own your mistakes and learn from them.

- "It's not a failure… It's a Lesson."

Respect

- Respect one another.

- Respect the venue.

- Respect other's decisions.

- Respect the customer.

Believe

- Believe in yourself.

- Believe in your team.

- Believe in our vision