Technical Writer

5 days ago

Canberra n Capital Territory, Australia Hatchit Studios Full time $100,000 - $120,000 per year

Technical Writer (2x Positions)


Location:
Canberra (Hybrid – typically 3 days onsite, 2 days WFH)


Contract Duration:
12 months + 2 × 12-month extensions


Estimated Start:
2 February 2026


Industry:
Federal Government ICT Modernisation


Security Requirement:
Active NV1 Security Clearance Required

Hatchit Studios is seeking
Technical Writers
to support a high-profile federal government digital uplift initiative. These roles will play a critical part in documenting application modernisation activities, ensuring clarity, usability, and continuity across tech platforms as legacy systems transition to modern, secure environments.

This is an opportunity for detail-focused communicators who can translate complex ICT information into clear, accessible documentation for both technical and business users.

About the Opportunity

In this role, you will:

  • Develop new and re-engineered documentation including user guides, training materials, system documentation, FAQs, and process workflows.
  • Work closely with solution engineers, system analysts, UX specialists, SMEs, and project teams to ensure content accuracy and alignment.
  • Support organisational readiness by preparing communication and user-adoption documentation.
  • Align documentation deliverables to accessibility and government compliance standards (e.g., WCAG).
  • Maintain structured documentation repositories and version control.
  • Conduct periodic content reviews to ensure documentation remains current and relevant.

Skills & Experience Required

  • Demonstrated
    technical writing experience
    , ideally within complex ICT or enterprise environments.
  • Strong collaboration and stakeholder engagement capability.
  • High attention to detail and consistency in documentation output.
  • Understanding of government standards, compliance, or governance frameworks.
  • Active NV1 Security Clearance
    (must be current).

Desirable Experience

  • Experience supporting organisational change or user adoption.
  • Understanding of
    user-centred design
    methods and content structuring.
  • Experience documenting business processes, configurations, or workflows.
  • Ability to simplify and communicate technical information effectively to non-technical audiences.

Why Join Us?

  • Support a significant
    national technology uplift initiative
  • Competitive daily/hourly rates
  • Flexible hybrid working model
  • Work with a collaborative, delivery-focused consulting partner
  • Streamlined onboarding and representation process

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