Disability Client Services Assistant

2 weeks ago

Fyshwick, ACT, Australia JohnnyH Full time $40,000 - $60,000 per year

Client Services Assistant (Client Activities Support)

  • ASAP Start.

  • Casual Client Activities support position in Canberra.

  • Opportunity to be a part of a team that gives back to the community.

About Us:

Join Johnny H (JH)—a family-owned and operated business that offers programs including group activities, one-on-one care, a wide variety of social activities, day excursions, and short trips across Australia and Overseas. Check us out at

The Job:

We have a team in Canberra and are seeking a team member to join our teams in that location. We are currently seeking outgoing and enthusiastic people who enjoy working in a rewarding environment that gives back to the community.

The positions are casual, and shifts will be a combination of weekdays, weekends, and evenings supporting our clients in activities.

An important part of our team - you will be passionate and sociable and a part of a tight knit, high performing team where you will work with our clients creating enriched personal relationships and assisting to build life-skills. Johnny H is different to other service providers - we provide services to clients with disabilities, which will enhance our clients with a greater personal and community engagement including travel and participation in a range of activities.

Key responsibilities:

Delivery of effective support and assistance to clients that enables them to get the most out of their JH experience.
Liaising with the clients and carers to ensure seamless provision of services every time.
Resolve all issues in a timely manner as they occur on the trips or activities to guarantee client safety as a priority.
Individual assistance requirements for all clients are met to ensure high level participation in all JH activities; ensuring that all clients receive the level of assistance they require .
Ensure accuracy of client information to ensure the continued compliance with both internal and external requirements.
Assisting the Team Leader with travel logistics as required.

About you

You are a person who has:

  • Strong communication skills with a range of stakeholders.
    High level of empathy.

  • Strong sense of community and engagement.
    Desire to go above and beyond.

  • High energy levels

  • Experience in a similar role is not essential, but you may have worked as a teacher, activities officer or as a group instructor.

Mandatory Requirements

  • Working with Children Check

  • NDIS Workers Screening Check (or ability to obtain one)

  • First Aid certificate (or ability to obtain one)

  • Current Drivers Licence.

In return you will receive

  • A rewarding and enriching environment

  • A flexible and engaging workplace atmosphere

  • Recognition for your hard work

How to apply

  • Click on "apply for this job" button with your CV and a one page cover letter. Applications will be reviewed as they are received, and shortlisted applicants will be contacted for an initial phone interview within 7 days of submission.

Check us out

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