Venue Manager – New Premium Steakhouse
2 days ago
About the Venue
A new family-owned premium steakhouse is opening March 2026. Designed for destination-level dining, the restaurant will seat 60–80 guests in an elegant, moody setting that celebrates craftsmanship, warmth and exceptional food. The owners are committed to quality, professionalism and a positive culture. You'll work closely with ownership and a fantastic kitchen team to deliver a truly memorable experience.
The Opportunity
Starting in late January or early February, this is a pre-opening leadership role for a Venue Manager who can set the standard for service, systems and culture. You'll have a genuine blank canvas to design the guest journey, create your service cycle, recruit and develop your FOH team and build the operational rhythms that deliver a top-class fine-dining experience without the fuss.
Key Responsibilities
• Lead all FOH pre-opening tasks including recruitment, onboarding and training
• Design service standards, SOPs and the full service cycle from open to close
• Build the reservations and floor plan strategy using platforms such as SevenRooms, Resy or OpenTable
• Partner with ownership on the beverage and wine program, cost control and supplier relationships
• Deliver precise daily operations including briefing, section standards and sequence of service
• Oversee rostering, labour control, cash-up, compliance, RSA and incident reporting
• Set and track KPIs for guest satisfaction, labour, COGS and upsell performance
• Collaborate closely with the kitchen to ensure seamless and consistent service
• Be visible on the floor, lead by example and coach your team to anticipate guest needs
Ideal Background
• Proven Venue Manager or Restaurant Manager experience in hatted or premium dining
• Pre-opening experience or a record of building teams and systems that last
• Strong reservations, POS and floor management capability with excellent table-turn control
• Solid beverage knowledge with confidence in premium wine service and pairings
• Commercial literacy across GP, labour, P&L, stock and supplier management
• Calm, organised and detail-driven with outstanding guest communication
What You Will Bring
• A service mindset that balances warmth with precision
• Pride in clean, efficient operations and well-trained teams
• The confidence to design and run your own service model
• A collaborative approach with ownership and the kitchen
• A commitment to building a respectful, growth-focused culture
Package and Benefits
• Salary aligned to experience plus super
• Start late January or early February to lead pre-opening
• Autonomy to design the service cycle and develop your team
• Opportunity to launch a brand-new premium venue with long-term growth
Working Rights
Sponsorship is not available. Applicants must have full working rights in Australia.
To apply, click Apply via SEEK, or if you'd like to have a confidential chat first, contact Rob Wilkes
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