Service Deisgn Officer

1 week ago


Sydney, New South Wales, Australia PRA Full time $108,000 - $110,000 per year

Service Design Officer (Telecommunications/Networking)

$90k - $110k + 17% Super

NSW-based Australian Citizen candidates only

No relocation nor sponsorship offered for this role

3 Days in North Sydney, 2 working from home.

We're looking for a motivated Service Design Officer to join a specialist team delivering high-quality network and telecommunication services that support education, research, and innovation across Australia.

This role is perfect for someone with excellent problem-solving skills, a logical mindset, and a keen interest in fibre networks, service design, and infrastructure projects. You'll collaborate with highly skilled engineers and technicians, gaining hands-on experience while contributing to meaningful national projects.

What you'll be doing:

  • Planning and delivering new fibre optic and telecommunication services
  • Maintaining network records, data systems, and service documentation
  • Producing project handover packs, reports, and technical documentation
  • Supporting change management and restoration activities
  • Using tools like Network Inventory Systems, MS Office, Visio, Jira, and Confluence to get the job done

What we're looking for:

  • Strong logical and numerical reasoning skills
  • High attention to detail and accuracy
  • Confident working independently and in a team
  • Experience or interest in telecommunications/networking (welcome but not essential)

This is a fantastic opportunity to learn, grow, and make an impact with projects that truly matter.

Interested? Apply now or reach out for a confidential chat.

CVs to  and follow with a phone call to Chloe


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