Customer Service Officer

3 hours ago

Sydney, New South Wales, Australia Rise Merchandise Full time $60,000 - $90,000 per year

Company Description

Rise Merchandise is a leading provider of high-quality merchandise and promotional products. With a focus on innovation and customer satisfaction, we have established a strong reputation in the industry. Our team of passionate and dedicated professionals work together to deliver exceptional results for our clients. We own Golf Motion and Custom Wizard and pride ourselves with excellent quality and craftsmanship. Our key clients include leading banks, airlines, and private schools.

Client Service Officer / Customer Service Officer – Merchandising Industry

Arncliffe | Full-Time Permanent

Do you want to build your career within the
merchandising industry
 with a 
leading merchandising company
?

Rise Merchandise (Parent company of Golf Motion & Custom Wizard) is excited to expand our growing team, that prides itself on delivering exceptional service to clients. We're on the lookout for dynamic and energetic 
Customer Service Officers
 who are passionate about providing excellent support.

This exciting opportunity allows you to make a real impact every day by delivering vital administrative and sales support to both internal teams and external clients, while building a career with long-term progression.

 
What's in it for you?

  • Full-time permanent position with a small office team
  • Join a 
    leader
    in the merchandising industry
  • Offices in 
    Arncliffe
     with free onsite parking for head office staff
  • Excellent pathway into 
    merchandising
     and long-term career growth
  • Supportive, professional, and fast-paced team environment

 
Key Responsibilities

  • Provide high-quality administrative support to internal teams and clients
  • Manage purchase orders, finalize invoices, and action customer service/email query leads as required
  • Handle inbound and outbound client calls, resolving queries effectively
  • Ensure compliance with industry standards and company policies
  • Contribute to ongoing process improvements with cross-functional teams (based nationwide, Macedonia and Philippine's)

 
About You

  • Strong administrative and customer service skills (experience in 
    retail, administration, and printing
    highly regarded)
  • Excellent communication and relationship management skills
  • Strong attention to detail and ability to multitask in a fast-paced environment
  • Full permanent working rights in Australia

If you're ready to launch your career in a merchandising head office and join a 
supportive team
, apply today or alternatively contact our Human Resource Manager for further details,

  • Senior Advisor, Customer Insights

    6 days ago

    Sydney, New South Wales, Australia NSW Department of Customer Service Full time $129,464 per year

    Senior Advisor, Customer Insights (Grade 9/10) NSW Government Digital Channels teamTemporary role to September 2026Sydney - McKell office and hybrid work optionThis is an exciting temporary opportunity for the position of Senior Advisor, Customer Insights, NSW Government Digital Channels team.The NSW Government Digital Channels team is looking for an...

  • Risk Officer

    2 weeks ago

    Sydney, New South Wales, Australia NSW Department of Customer Service Full time $113,574 - $125,720 per year

    Risk Officer Clerk Grade: 7/8, $113,574- $125,720 plus superannuationEmployment Type: Ongoing, Full-timeSydney/Mckell location with flexible working supported This role sits within the Strategy, Commercial & Risk Division in the NSW Telco Authority About the team Join a dynamic team driving resilience across the organisation by leading the implementation...

  • Cloud Enablement Officer

    6 days ago

    Sydney, New South Wales, Australia NSW Department of Customer Service Full time

    Clerk Grade: 7/8 ($113,574- $125,720)Employment Type: Temporary 9 months Location: Bathurst or SydneyAbout the teamSpatial Services, a division of the Department of Customer Service is the key provider of spatial land information services in New South Wales. Spatial Services' integrated framework connects the people of NSW to a comprehensive package of land...

  • Shared Data Access Service Advisor

    6 days ago

    Sydney, New South Wales, Australia NSW Department of Customer Service Full time $113,574 - $125,720 per year

    Shared Data Access Service Advisor, Closing the Gap Priority Reform 4 (Identified)Clerk Grade:07/08Salary Range:$113,574 - $125,720 + superEmployment Type:Full-Time, Temporary opportunity - until 30 June 2028.Location:McKell, Hybrid office arrangements - two days a week in the officeThe Closing the Gap Priority Reform 4 (PR4) Program, within NSW Department...

  • Senior Contracts and Performance Officer

    4 days ago

    Sydney, New South Wales, Australia NSW Department of Customer Service Full time $129,464 - $142,665 per year

    Senior Contracts & Performance Officer Employment Type: Temporary Opportunity up to September 2027 Location: Flexible/hybrid working arrangements available across NSW, with some travel to Sydney metro locations required from time to time (negotiable) Grade: DCS Clerk Grade 9/10 Salary Range : $129,464 - $142,665 Base plus super The opportunity We are...

  • Policy Officer

    6 days ago

    Sydney, New South Wales, Australia NSW Department of Customer Service Full time $113,574 - $170,857 per year

    Policy OfficerPolicy & Programs / Building PolicyBuilding Commission NSW Location: Sydney or Regional NSW. Term: Multiple ongoing Opportunity About Building Commission NSWBuilding Commission NSW was established after the NSW Government recognised the substantial progress made by Fair Trading and the Office of the Building Commissioner in delivering...

  • Delivery Officer

    6 days ago

    Sydney, New South Wales, Australia NSW Department of Customer Service Full time $113,574 - $125,720 per year

    Employment Type: Temporary full-time opportunity until August Grade: DCS Clerk Grade 7/8 Salary Range: 113,574 - $125,720 p.a. base salary dependent on experience, plus 12% superannuation Location: Flexible/hybrid working arrangements available across NSW, with some travel to Sydney metro locations required from time to time (negotiable) The opportunity ...

  • Principal Policy Officer

    6 days ago

    Sydney, New South Wales, Australia NSW Department of Customer Service Full time

    Principal Policy Officer - Information and Privacy Commission NSWGrade: 11/12 Annual Salary Range: $149,739 - $173,174 + superannuation Employment Type: Ongoing, Full-time Location: SydneyProvide expert advice to Commissioners on legislative and regulatory initiativesLocated at the McKell Building - HaymarketClosing date Monday 3 November 2025 at...

  • Senior Project Officer Training Review

    2 weeks ago

    Sydney, New South Wales, Australia NSW Department of Customer Service Full time $129,464 - $142,665 per year

    Senior Project Officer, Training Review - Transformation & Change - SafeWork NSW Grade: Clerk Grade 9/10Salary Range: $129,464 - $142,665Reason for vacancy: New temporary role Term: Up until June 30, 2026Location: Flexible (Sydney, Parramatta, Gosford work locations available)Closing Date: Thursday 23rd October :59AM) About the team An exciting...

  • 3 x Regulatory Officer

    21 minutes ago

    Sydney, New South Wales, Australia NSW Department of Customer Service Full time $113,574 - $125,720 per year

    3 x Regulatory Officer - at the Information and Privacy Commission NSW (IPC)Clerk Grade:7/8Annual Salary Range:$113,574 - $125,720 + superannuationEmployment Type:3 x Ongoing, Full-timeLocation:McKell Building - HaymarketOpportunity to lead complex case work and support systemic compliance outcomes.Contribute to improving compliance and protecting privacy...