Customer Service Officer

1 day ago

Sydney, New South Wales, Australia Rise Merchandise Full time $60,000 - $90,000 per year

Company Description

Rise Merchandise is a leading provider of high-quality merchandise and promotional products. With a focus on innovation and customer satisfaction, we have established a strong reputation in the industry. Our team of passionate and dedicated professionals work together to deliver exceptional results for our clients. We own Golf Motion and Custom Wizard and pride ourselves with excellent quality and craftsmanship. Our key clients include leading banks, airlines, and private schools.

Client Service Officer / Customer Service Officer – Merchandising Industry

Arncliffe | Full-Time Permanent

Do you want to build your career within the
merchandising industry
 with a 
leading merchandising company
?

Rise Merchandise (Parent company of Golf Motion & Custom Wizard) is excited to expand our growing team, that prides itself on delivering exceptional service to clients. We're on the lookout for dynamic and energetic 
Customer Service Officers
 who are passionate about providing excellent support.

This exciting opportunity allows you to make a real impact every day by delivering vital administrative and sales support to both internal teams and external clients, while building a career with long-term progression.

 
What's in it for you?

  • Full-time permanent position with a small office team
  • Join a 
    leader
    in the merchandising industry
  • Offices in 
    Arncliffe
     with free onsite parking for head office staff
  • Excellent pathway into 
    merchandising
     and long-term career growth
  • Supportive, professional, and fast-paced team environment

 
Key Responsibilities

  • Provide high-quality administrative support to internal teams and clients
  • Manage purchase orders, finalize invoices, and action customer service/email query leads as required
  • Handle inbound and outbound client calls, resolving queries effectively
  • Ensure compliance with industry standards and company policies
  • Contribute to ongoing process improvements with cross-functional teams (based nationwide, Macedonia and Philippine's)

 
About You

  • Strong administrative and customer service skills (experience in 
    retail, administration, and printing
    highly regarded)
  • Excellent communication and relationship management skills
  • Strong attention to detail and ability to multitask in a fast-paced environment
  • Full permanent working rights in Australia

If you're ready to launch your career in a merchandising head office and join a 
supportive team
, apply today or alternatively contact our Human Resource Manager for further details,

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