NAB Fraud Analyst, Cards

1 week ago

Melbourne City Centre, Victoria, Australia Hays Full time $60,000 - $80,000 per year

Your new company

Working at NAB offers a unique opportunity to be part of an organisation that is at the forefront of the Banking industry. NAB's culture is designed to promote excellence and collaboration while providing employees with the support and resources they need to succeed both professionally and personally.

Your new role

  • Make outbound calls to customers promptly, asking probing questions to determine a transaction is fraudulent, specific to cards-related reports.
  • When not on the phones, analyse potential fraudulent transactions flagged in the system.
  • Maintain awareness and comply with all policies, procedures, and statutory requirements to maximise efficiency and minimise risk.
This is an 11-months temporary role Due to the urgency and nature of the fraud prevention role, this team works on a 24/7 rotating rosters, and you will work 5 days per week, 8 hours per day. You will be working hybrid model after in-office training This role is due to start ASAP Strong opportunities for extension and permanency. The pay is at $38.99ph+super. There will be shift loading should you work after hours or on a Sunday.

What you'll need to succeed

  • Proven banking or financial services experience
  • Strong analytical and attention to detail skills
  • Solid time management
  • Flexibility to work on a rotating rosters, including night shift and weekends

What you'll get in return

Stay ahead of the curve and drive your career with NAB This is a fantastic opportunity to join one of Australia's Top 4 Banks. As a valued team member, you will be offered: An abundance of resources to help you manage your physical health and wellbeing, this includes an Employee Assistance Program and wellbeing initiatives

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

LHS 297508 # Matilda Anastasya

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