Employment Support Coach

This is a great opportunity to join our team and bring your knowledge and experience in Community Services to enhance the lives of the people we work with.

Best Lives is a not-for-profit organisation assisting customers to achieve their chosen goals with a customised and person-centered approach. We have almost 40 years' experience of providing high quality employment and disability services across the Metropolitan and Wheatbelt area.

We are keen to recruit an Employment Support Coach who will bring skills and experiences, offering comprehensive support in discovering employment goals and building capacity with individuals who have NDIS Employment Support funding or School Leaver Employment Support funding.

A fundamental part of the role as Employment Support Coach will be supporting and mentoring customers to overcome their barriers and build capacity that assists them on their pathway to further education or employment. This role will also have the opportunity to work with the IEA (Inclusive Employment Australia) team by supporting the customers achieving their goals. 

This role can be based out of Northam or Cannington office locations; we are also flexible to consider part-time or full-time for the right applicant. Please indicate your preferences in your cover letter.

Our ideal candidate should meet the following criteria:

• Highly developed time management, organisational skills along with advanced communication skills (written and verbal)
• Knowledge and experience delivering creative, innovative, flexible and person-centered supports
• A professional and outcome-focused approach to supporting customers plans and build capacity to gain and maintain education and employment
• Working knowledge of the NDIS Practice Standards and the Disability Service Standards
• Ability to provide support services both over the phone and face to face, in the office or the community
• Demonstrated ability to meet compliance requirements and maintain professional boundaries regarding customer and family/carer expectations
• Experience working with disadvantaged people within the community who may have disabilities, are young, and/or may be people from culturally and linguistically diverse backgrounds
• Strong computer skills in using Microsoft Office, Outlook, internet, and database systems
• A current driver's licence (essential) and own insured transport
• Ability to gain a current National Police Clearance
• Hold a NDIS Screening Check and Working with Children Check, or ability to gain

Desirable
- Certificate 3 in Community Services or similar
- Experience in DES/Workforce Australia

What we offer

• Permanent position - flexible to consider full-time or part-time for the right person
• Renumeration under the SCHADS award, Level 2, Pay Point aligned with experience and qualifications
• Meaningful contribution to our mission to "partner with people with disabilities and disadvantage in the Wheatbelt and Perth to achieve their goals"
• Additional cultural leave day per year
• Salary Sacrifice options including $15,900 per year plus meal/entertainment option
• Employee Assistance Program

If this sounds like the position for you, please apply by submitting your resume with a cover letter addressing the essential criteria above.

For any questions relating to this role, please contact our HR team at

Please note: Shortlisting will commence immediately. We reserve the right to close the position without notice. Only applicants with the right to work in Australia will be considered for this employment.

The Best Lives team is committed to employment opportunities and outcomes for people with diverse backgrounds and encourage people with different cultural backgrounds, people with disabilities, Aboriginal and Torres Strait Islander peoples or people from the LGBTI community to apply.

As a measure to achieve equality and support, Section 51 of the Equal Opportunity Act 1984 (WA) will apply to this position.