Principal Consultant

1 week ago

Brisbane, Queensland, Australia Infosys Full time $150,000 - $215,000 per year

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 56 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Visit

to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.

Short Description:
Microsoft Dynamics CRM Functional Lead

Location : Brisbane, Australia

Salary:

AUD 150, ,215 ( Annual Gross)

Please Note:- The above salary range is only indicative and maybe subject to suitable enhancements, based on internal company processes.

Roles and Responsibilities:

  • Interact with business functional users and business stakeholders to understand business requirements
  • Create Epics, Features, User Stories and Acceptance Criteria when required
  • Do a Fit/ Gap analysis of the business requirements and propose solution for the identified gaps
  • Prepare wireframes, process flows/maps and presentations around system design
  • Create functional solution design to address business, interface, and performance requirements
  • Configure D365 CRM product based on requirements
  • Conduct end-user and admin training sessions, show and tell sessions and provide tailored demonstrations of the technology solution
  • Review of Functional test cases based on acceptance criteria
  • Serve as clients' main point of contact throughout all project phases, effectively manage associated issues and risks and ensure on-time and on-budget implementation delivery that meets clients' needs and requirement

Skill / Competencies

ESSENTIAL

  • Experience as a functional lead on end-to-end Dynamics 365 Customer Engagement implementations
  • Experience on preparing process flows using Visio, PowerPoint, or any other tool.
  • Good understanding of Dynamics 365 security model
  • Hands-on experience in D365 CRM product configurations

PREFERRED

  • Experience in User Training and Showcases
  • Experience in working in Agile projects and using tools such as JIRA, Azure DevOps
  • Excellent interpersonal, written, and oral communication skills, and ability to initiate conversations proactively

At Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness, or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment either via the following email or call Alternatively, you can include your preferred method of communication in email, and someone will be in touch.

Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third-party vendors. In the absence of a signed agreement, any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.

"All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer."

  • Principal Consultant

    1 week ago

    Brisbane, Queensland, Australia The Strategic Directions Group Full time $120,000 - $180,000 per year

    Join a Leading ICT Advisory Firm Driving Public Sector TransformationStrategic Directions is seeking an experienced and outcome-drivenPrincipal Consultantto join our growing team. You will play a critical role in leading high-impact ICT consulting engagements, working alongside government and commercial clients to deliver strategic advice, transformation...

  • Principal Consultant

    1 week ago

    Brisbane, Queensland, Australia Emanate Technology Full time $90,000 - $120,000 per year

    Principal Consultant - Project ServicesEmanate Technology is a fast-growing, well-established IT recruitment firm with offices in Brisbane, Canberra, Melbourne and Adelaide. We're looking for a dynamic and results-driven Senior or Principal Recruitment Consultant to join our thriving Brisbane team. You will take a lead on Project Services opportunities in...

  • Principal Consultant

    2 weeks ago

    Brisbane, Queensland, Australia Autism CRC Ltd Full time $120,000 - $140,000 per year

    Autism CRC is seeking an exceptional candidate to undertake the role of Principal Consultation (Education). This is a part time (0.8FTE) contract role commencing October 2025 for a fixed term of 9 months. Flexible work arrangements are negotiable.As Principal Consultant, you will:Lead the expansion and adoption of inclusionED, a national online professional...

  • Principal Consultant

    2 weeks ago

    Brisbane, Queensland, Australia Autism CRC Full time $120,000 - $180,000 per year

    Autism CRC is seeking an exceptional candidate to undertake the role of Principal Consultation (Education). This is a part time (0.8FTE) contract role commencing October 2025 for a fixed term of 9 months. Flexible work arrangements are negotiable.As Principal Consultant, you will:Lead the expansion and adoption of inclusionED, a national online professional...

  • Principal Consultant

    2 weeks ago

    Brisbane, Queensland, Australia Business Aspect Full time $120,000 - $180,000 per year

    Strategic consulting practice in an ASX200 listed IT companyHRD Employer of Choice & WGEA Employer of Choice for Gender EqualityLead Enterprise and Solution Architecture projects in major organizationsFor 20 years we have provided insightful business and technology consulting services utilising proven IP and drawing on the diverse skills and experience of...

  • Principal Consultant

    1 week ago

    Brisbane, Queensland, Australia Slalom Full time $100,000 - $150,000 per year

    Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life. We are...

  • Principal Consultant

    1 week ago

    Brisbane, Queensland, Australia Slalom Consulting Full time $120,000 - $180,000 per year

    Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life. We are...

  • Principal Environmental Consultant

    7 days ago

    Brisbane, Queensland, Australia EHS Support Full time $180,000 - $250,000 per year

    Principal Environmental Consultant (Seller-Doer)Location:Brisbane, QLD (Relocation support available)Experience Level:15–25 yearsAbout the RoleWe are seeking a Greater Brisbane based accomplished Senior Environmental Consultant / Principal with 15–25 years of experience to work with the senior leaders within EHS Support. This is a seller-doer leadership...

  • Principal Consultant

    1 week ago

    Brisbane, Queensland, Australia Datacom Full time $125,000 - $175,000 per year

    Our PurposeHere at Datacom, we connect people and technology to solve challenges, create opportunities and discover new possibilities for the communities we live in whilst embodying a culture of trust and respect for employees and customers alike.Our TeamThe Data and Analytics team are a progressive group of diverse and creative individuals with a deep love...

  • Principal Consultant

    1 week ago

    Brisbane, Queensland, Australia Sener Full time $120,000 - $180,000 per year

    About Us At Sener, we are a global engineering and technology group with over 65 years of experience delivering innovative, sustainable solutions across infrastructure, transport, energy, aerospace, and marine sectors. With operations in more than 20 countries, we pride ourselves on combining technical excellence with visionary thinking to tackle complex...