Digital Optimisation Manager

1 week ago

Barangaroo, New South Wales, Australia Westpac Group Full time $80,000 - $120,000 per year

Create your best future and join Westpac as a Digital Optimisation Manager.

What's the role?

This role is a Parental Leave Cover Role for a 12 month period.

As a Digital Optimisation Manager, you'll lead initiatives that enhance the performance of our websites, apps and digital communication channels. You'll use data-driven insights to improve customer journeys, drive engagement and uplift conversion across our digital platforms. This role is based in Sydney and operates during standard business hours. You'll be part of a collaborative, agile team focused on delivering meaningful digital experiences that support both customer needs and business outcomes.

What do I need?

We're looking for someone who's strategic, analytical and passionate about digital optimisation. You'll succeed in this role if you bring:

  • Proficiency in Adobe Analytics, Tableau or similar tools to analyse and optimise digital performance
  • Strong understanding of conversion rate optimisation (CRO), SEO, funnel analysis and personalisation
  • Ability to lead cross-functional initiatives and influence stakeholders across the business
  • Experience translating complex data into clear, actionable insights and recommendations
  • Familiarity with agile ways of working and digital strategy planning

Why join us?

We're obsessed with becoming our customers' #1 banking partner for life and we're looking for people who are passionate about helping us achieve that goal. In return, we're committed to making Westpac the best place to work in the country. Here are just a few of the ways we're already doing that:

  • Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates
  • Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
  • Tailored learning and development opportunities to help your grow your career within the bank.
  • Lots of opportunities to 'give back' to the Community by getting involved in our many volunteering initiatives.

Create your future today

To get started, simply click on the APPLY or APPLY NOW button

We're all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website .

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