Warehouse Systems Supervisor

At WesTrac, we're made for more of what matters most. More family time, with paid parental leave, flexible working arrangements and purchased leave programs to give you the work life balance you've always wanted. More development opportunities, with WesTrac's own in house RTO , access to your own guided learning platform and a range of pathways to help you steer your career in the direction of your dreams. More diversity, with over 4,000 team members with a tonne of differences, united by our passion for building a better tomorrow. As an industry leader and employer of choice, we're Made for More. 

Warehouse Systems Supervisor  

About the role 

WesTrac Tomago is currently seeking a Warehouse Systems Supervisor to support the growth of our operations through this newly created role. This role will be on a Monday-Friday full-time basis, with potential for hybrid work opportunities. 

Reporting to the Warehouse Operations Manager, this role will see you providing business data, analytics, insights and actionable recommendations, along with mapping improvement opportunities across Tomago Warehouse Operations. The Warehouse Systems Supervisor will develop and maintain reporting to enable accurate planning recommendations aligned with the parts strategy, while also identifying opportunities for operational improvement.  

This role is responsible for leading a team of up to 10 Inventory Control Warehouse Operators, ensuring effective supervision, collaboration, and accountability for team performance and outcomes. The role also involves evaluating process efficiency, driving continuous improvement initiatives, and fostering strong, collaborative relationships with both internal and external stakeholders.  

Key Responsibilities 

• Conduct annual performance reviews to proactively support and mentor team members, ensuring development and performance  
• Conduct precise data analysis of parts-related activities and maintain an effective reporting framework that delivers reliable insights into parts performance across different timeframes 
• Support the development of tools and dashboards to enable tracking of operational targets, key performance indicators and budgets 
• Demonstrate a commitment to quality customer service while effectively planning and scheduling resources to meet changing workload demands 
• Support ongoing continuous improvement initiatives and make actionable recommendations to enhance operational efficiency 

Skills & Experience 

• Qualifications in Information Technology or similar  
• Demonstrated experience in developing data analytics and process mapping 
• Experience in leading and supervising teams desirable   
• Advanced computer literacy skills – MS office, PowerBI and other relevant internet-based applications 
• Highly developed attention to detail with ability to analyse information & interpret data  
• Demonstrated ability in project management, including planning, prioritisation, problem-solving, and effective workflow coordination 
• Excellent interpersonal skills, including written and verbal 
• Demonstrated problem solving and negotiation skills with the ability to develop strong positive working relationships  

Why Join WesTrac?  

As one of the World's leading Caterpillar dealers, WesTrac services a broad range of customers across NSW, ACT & WA. Our ongoing success is attributed to the individuals that make up our teams, which is why we offer a competitive benefits package and pride ourselves on our Safe, Engaged and Customer Focused Culture. As a WesTrac team member you will receive:  

• Competitive package + annual remuneration and performance review 
• Flexi Time opt-in – accrue additional days off  
• Refer a Friend Program – work alongside your mates and receive up to $3,000  
• Salary Packaging & Novated Leases  
• Discounted CAT Hand Tools  
• Fitness Passport for the whole family  
• Employee Wellness Program 
• Discounted private health insurance 
• Income protection with 24/7 coverage + 12 weeks paid parental leave  
• Dealership network with opportunities for short term or permanent transfers  
• On-boarding and welcome day at our head office in Newcastle 

Apply Now 

If you believe you have the skills and experience to succeed in this role, please submit your resume for consideration via the link. For further information regarding this role, please contact the Recruitment Team on and reference job number 4714. 

Successful applicants will be required to complete a satisfactory National Criminal History Check as part of the recruitment process. 

At WesTrac, our primary focus is our people. As we look to the future, we're focused on harnessing the best talent and providing them with the support they need to achieve success. WesTrac is a member of the Diversity Council of Australia and recognise the value of and strongly support the principles of equal employment opportunities in the workplace and are committed to continue to build our workplace culture.