Medical Secretary
3 days ago
About the role
Dr Robert Winn's medical practice in Wollongong, NSW is seeking an experienced Medical Secretary.
This is casual position, 16 hours per week.
What you'll be doing
- Manage patient appointments, including scheduling, rescheduling, and confirming appointments using SHEXIE medical software
- Liaise with patients, healthcare providers, and other stakeholders to coordinate care and relay information
- Transcribe medical notes and correspondence
- Contribute to a positive and welcoming patient experience through excellent customer service
What we're looking for
- Proven experience as a Medical Secretary or in a similar administrative role within a healthcare setting
- Excellent typing and transcription skills, with a high level of attention to detail
- Strong communication and interpersonal skills, with the ability to liaise effectively with patients, clinicians, and other stakeholders
- Proficiency in using medical software and electronic patient records systems
- Commitment to maintaining confidentiality and privacy of sensitive information
- previous Eclipse, DVA, Workcover and medicare billing experience for appointments and surgical billing would be an advantage.
- To thrive in this job you need to be a mature-minded, kind, friendly team member who will work collaboratively within our small team of one Colorectal Surgical specialist, one full time secretary and yourself.
About us
Dr Robert Winn is a colorectal surgeon - he has been serving the Wollongong community for 18 years. We are a patient-centric practice, dedicated to providing high-quality, compassionate healthcare.
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