Marketing and Communications Manager

About Mason Stevens:

Mason Stevens is a leading provider of integrated wealth platform technology, that uniquely focuses on investor portfolio outcomes. More than just an administration platform, the innovative technology, paired with experienced investment specialist support, empowers advisers to deliver on their clients' investment objectives via an unconstrained investment universe, and backed by exceptional client service.

Established in 2010, Mason Stevens is a scalable and efficient investment administration platform across all asset classes, with circa A$8 billion of funds under administration and management. Led by some of Australia's most experienced finance and investment professionals, with over 80 staff nationally in Sydney and Melbourne.

About the Role:

This is an exciting opportunity for a Marketing and Communications Manager to join Mason Stevens on a 6-month fixed term contract. The Marketing and Communications Manager's duties include providing execution, design, and strategic input into the ongoing development of Mason Stevens marketing & communication initiatives.

Key Responsibilities:

Brand & Content Management

• Champion brand consistency across all internal and external touchpoints.

• Design and develop marketing materials for digital and print, ensuring alignment with brand guidelines.

• Manage branded merchandise and associated vendor relationships.

Digital Marketing & Campaigns

• Own and manage the corporate website, overseeing content updates and user experience enhancements in collaboration with digital partners.

• Lead the development and delivery of integrated marketing campaigns in partnership with internal teams.

• Create and manage content across all platforms.

• Manage social media strategy, execution, and paid campaign performance, with a focus on LinkedIn growth and engagement.

Email & Communications

• Design and deploy email campaigns via HubSpot for both internal and external audiences.

• Manage campaign distribution lists and subscriber engagement.

• Coordinate stakeholder approvals and ensure timely delivery of communications.

• Lead end-to-end delivery of major communication projects such as annual reports.

Events & Sponsorships

• Plan and execute internal and external events, ensuring a consistent and professional client experience.

• Manage logistics for webinars, industry events, and annual business partner updates.

• Support sponsorship initiatives and advertising partnerships to enhance brand visibility.

Public Relations

• Collaborate with PR agency to develop and implement media strategies.

• Contribute to the creation of press releases and media outreach plans.

Stakeholder & Agency Management

• Build and maintain strong working relationships with internal teams and external agencies.

• Partner with key departments (Distribution, Product, Investments, Technology) to align marketing initiatives with business goals.

• Oversee relationships with marketing technology and digital service providers, ensuring timely and high-quality outputs.

Performance Reporting & Optimisation

• Monitor and report on the performance of marketing channels, including social media, email, and digital campaigns.

• Identify opportunities for continuous improvement across marketing operations and processes.

Required qualifications:

• 5-7 years' experience in marketing and/or communications roles

• Tertiary qualifications in either Marketing/Communications or Commerce/Business

Required job specific skills / experience / knowledge:

Essential

• Email marketing automation (HubSpot)

• CRM management (HubSpot)

• Digital marketing experience including social media (LinkedIn)

• Web content management (WordPress)

• Strong knowledge of communication principles

Desirable

• Canva design experience

• Webinar programming

• Video production

• Financial Services or Technology industry experience

• Marketing agency background, experience managing agencies

• Experience leading and managing a small team (including in a virtual environment)

• Ability to quickly evaluate and execute tactical marketing & communication responses

• Experience with the setup and execution of marketing automation / CRM tools

Required general skills / attributes:

• Excellent communication skills

• Strong organisation and planning skills

• High attention to detail and quality

• Ability to manage multiple tasks and prioritise appropriately

• Process driven

• Desire to learn about the industry

• Ability to use information, apply experience and judgement to make sound and timely decisions.

• Manage a team and individual team members effectively

• Strong ability to initiate, build and maintain relationships with stakeholders and suppliers.

Life at Mason Stevens

At Mason Stevens, relationships matter to us, and by leaving our egos at the door, we can realise remarkable outcomes whilst supporting each individual to realise their potential.

We are committed to building and maintaining a diverse and talented team, backed by the belief that it is only by working together, that we will achieve our purpose; helping our Clients to realise better tomorrows.

We believe in keeping our 'minds wide open' and empowering people with the resources and trust needed to make a meaningful difference. We know an idea can only change lives if it happens, and value the kind of people who believe in being the change they seek and see opportunity in challenge.

Above all, we know you will be a great fit for us if you value people, show kindness and play fair.