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Office Administration and Funeral Support

2 weeks ago

Pambula, New South Wales, Australia Harris McDonald Group Full time $60,000 - $80,000 per year

Are you compassionate, highly organised, and looking for a meaningful role where you can support families during their most difficult times?

Our family-owned and locally operated funeral home has been a trusted part of the Pambula, Merimbula and surrounding communities for years, providing guidance and care to families in their time of need. We are currently seeking a dedicated Office Administrator & Funeral Support team member to join us in delivering professional, empathetic, and respectful service.

About the Role

This full-time position plays a key role in the day-to-day operations of our funeral home, offering both administrative and frontline support. The ideal candidate will have a caring nature and a strong commitment to excellence.

Key Responsibilities:

  • Managing reception and providing first-point-of-contact support for grieving families.

  • Handling phone and email inquiries with professionalism and empathy.

  • Assisting with administrative tasks related to funeral arrangements and services.

  • Coordinating with internal teams and external stakeholders, including compliance with legislative requirements.

  • Supporting funeral directors with service preparation and operations.

About You

No prior experience in the funeral industry is required; however, we are looking for someone who possesses:

  • Strong emotional intelligence and alignment with our values of compassion, respect, and professionalism.

  • Exceptional communication skills, both written and verbal, with great attention to detail.

  • High standards of personal presentation and a professional demeanor.

  • Proficiency in Microsoft Office and Google applications (Sheets, Gmail, Docs) as well as PowerPoint or similar software for audio-visual presentations.

  • The ability to work both independently and collaboratively in a fast-paced environment.

  • A valid, unrestricted driver's license.

  • Commitment to workplace health and safety (WHS) practices.

How to Apply

If you believe you are the right fit for this role, we invite you to submit your application via Seek, including a cover letter detailing your interest and how your skills align with our team's needs.

For further details or a full job description, please contact Leisha Ellis via email at [email protected]

Applications close on Sunday, 13th July 2025.