Branch Manager

4 days ago

Nerang Queensland, Australia National Pumping & Irrigation Full time

Expression of Interest: Branch Manager (Gold Coast Region)

Salary $110k- $130K  +  super + Incentives

·       Are you looking for a high level of autonomy and the chance to lead your own branch?

·       Perhaps you want to be rewarded for doing great work and achieving great results?

·       Keen to be supported by leaders who care and are down-to earth?

Who We Are:

The Pump House is a subsidiary of National Pumping & Irrigation. At The Pump House, our vision is simple: Great People, Great Customer Experience. We take pride in our craft, solve customers' problems with practical solutions, and get the job done right — every time.

For 38+ years we've been the largest specialist Pump Company in Southeast Queensland, serving our community with 70+ passionate people across five branches. We're a family business that values our people, invests in training and growth, and is proud of the work we do for customers across farming, trade, commercial, and residential sectors.

About the role: 

The Pump House is on the hunt for a proven leader with drive and motivation to supercharge our pumping and irrigation operations. Reporting to the Area Manager, the Branch Manager will oversee the daily operations of your branch to ensure smooth, efficient, and customer-focused service. You'll lead a small team, inspire great performance, and ensure customers receive the best possible experience. In this hands-on leadership role, you'll set the standard for service, culture, and Branch success from day one.

Key Responsibilities:

  • Work closely with the Area Manager to roll out business, product and sales plans that boost revenue and grow market share across different areas.
  • Provide expert, professional customer service and practical advice to customers and your team.
  • Oversee systems and processes to ensure the branch is operating efficiently and consistently hitting or exceeding targets.
  • Build and maintain strong relationships with customers, suppliers and key stakeholders who know they can rely on you.
  • Lead, support and develop your team (Retail Sales, Warehousing, and Servicing) so everyone's aligned, capable, and delivering real results.

What You'll Bring

  • A proven track record running a branch or business unit — not just maintaining but driving growth and owning results.
  • A client-first, result-driven mindset — you know how to connect with everyone from farmers to tradies to commercial contractors.
  • Hands-on leadership — you show up for your team, support them in the field or in the branch, and lead by example.
  • Product knowledge is preferred but not essential in plumbing, pumping, irrigation, or trade distribution. Ability to learn quickly is key.
  • Communication and relationship-building skills that open doors to new opportunities.
  • Full Australian working rights (no sponsorships available).

What's in it for You

  • Above-market pay and Incentives (relocation costs covered-if applicable)
  • Ongoing training and development to keep your skills sharp.
  • Employee Assistance Program (financial, legal, medical support).
  • Career Path Opportunities
  • A team culture that's grounded, straight-talking, and proud of the craft.

Ready to Take Charge?

This isn't just another job — it's a career-defining chance to lead a team and help shape the future of The Pump House. If you're ready to step up, send us your resume and cover letter today.

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