Program Manager, Transportation Services

Amazon is seeking a motivated Transportation Program Manager who will work across the organization to determine the technical needs, goals, and execution plans to develop our existing middle mile logistics network in Australia. This is an exciting opportunity to join a growing team in an emerging business at Amazon

This leader will be a self-starter, comfortable with ambiguity, able to think strategically (while paying careful attention to detail), and enjoy working in an ever-growing, progressive and data-intensive operations environment. The ideal candidate will be a natural self-starter who is comfortable supporting both daily operational activities and large, complex and cross-functional projects. This person will have a curious mind-set, solid analytical abilities, as well as superior written and verbal communication skills.

This role can be based from either our Sydney or Melbourne corporate offices.

Character Profile:
- Leader: Significant experience influencing cross-functional teams and previous experience delivering valuable projects.
- Owner: Assumes responsibility for organization's growth, thinking and acting beyond immediate team or area of focus.
- Doer: Effectively delivers end-to-end projects, working through many obstacles along the way.
- Problem Solver: Utilizes solid problem-solving skills to work through difficult tasks.
- Strategist: Leads strategy development and execution for person and functional projects to support the broader goals of the overall business.
- Communicator: Communicates effectively with both internal and external teams, and ability to write well-reasoned and data-driven proposals, performing own data analysis as necessary.

Key job responsibilities
- Help implement Australia Transportation's middle-mile tech tools functionalities and adaption across carriers.
- Work with internal tech teams to communicate business requirement and help define the business requirement.
- Work with multiple stakeholders across different external and internal teams to capture business requirement from middle mile transportation perspective.
- Manage and develop the programs related to middle mile assets across the network.
- Build and manage reports around middle network assets.
- Prepare and coordinate operations calls, business reviews, and customer service workshops as needed.
- Coordinate and communicate transportation planning and forecasts with carriers to ensure sufficient capacity.

- Professional supply chain and logistics, transportation, or e-commerce experience.
- Proficiency in advanced MS Excel (macros, pivot tables, etc.), SQL, and Tableau.
- Ability to prepare, report and interpret large sets of data.
- Solid inter-personal and relationship-building skills.
- Good organisational skills and ability to coordinate multiple tasks simultaneously.

- Experience driving end to end program delivery, and communicating results to senior leadership experience.
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization.
- Experience in analytics/project/program management and facilitation of large cross-functional teams in business operations and technology process improvement areas.
- Demonstrated ability to thrive in a fast-paced, team-oriented environment.
- Experience defining program requirements and using data and metrics to determine improvements.
- Bachelor degree in supply chain, logistics, engineering, business analytics or other technical discipline.

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

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