Client Service Officer

2 hours ago

Merimbula, Australia Demant Group Full time $40,000 - $60,000 per year


Who is Audika?

#LI-ALOB #audika_Australia

Audika is part of Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss. Worldwide the group employs more than 22,000 staff in more than 30 countries and distributes hearing healthcare and intelligent audio solutions to people in more than 130 countries.

In Australia, Audika has over 350 clinics who provide hearing services to our valued clients.  We strive to put hearing care on the health care agenda and to improve the quality of life of people living with hearing loss.



Responsibilities

We are looking for a passionate customer service individual to be a Clinic Co-Ordinator in Merimbula Audika Hearing Clinic on part-time basis (3 days per week between Monday to Friday, 8.30am - 4.30pm ) If you are interested in helping our clients improve their hearing and quality of life, keep on reading This is the role for you.

This is a pivotal role in each clinic that contributes to clinic performance and enhances our customers' experience. We are looking for a compassionate, process oriented and purpose-driven individual whose outstanding organisational  and customer service skills will help more people get access to better hearing. 

You will collaborate with Clinicians and Hearing Technicians (where applicable) to provide quality hearing health care outcomes for all our clients.

You will learn about all our products, services, our competitive advantages, and government funding programs. With all these knowledge, skills, and tools you will expertly apply tailored client-specific sales strategies ensuring they get best possible solutions. 



You'll be successful in this role if you have:
  • Previous sales and customer service experience in one of the following environments: retail, hearing care services, pharmacy, or allied health
  • Experience working with an older demographic, preferred
  • Strong interpersonal communication skills and empathy for clients to support their hearing journey
  • Higher School Certificate (HSC) or TAFE Qualification
  • Computer literacy skills


What's in it for you:
  • Permanent Part-Time role in an established global organisation
  • Performance incentives
  • Supportive hearing care team
  • Professional development through clear career path and professional training
  • MyRewards program – a program that offers discounts to more than 300 retailers and services across Australia
  • Online Wellbeing centre – a platform offering activities, workouts, meditations, nutritional and financial advice – everything you need to live a healthier and happier life
  • Employee Assistance Program
  • Birthday and Christmas gifts


Our Values:

Audika is proud to have a diverse and inclusive culture that acknowledges and respects our employees.

We are a team of professionals who bring the importance of sound to life and connect our clients through our hearing products. 

We believe that it all starts from our employees, who make this happen. We are led by our values, which shape a supportive and encouraging culture where everyone can thrive and succeed.

We create trust We are Team-players We create innovative solutions We apply a can-do attitude in everything we do.



  • Customer Service Representatives

    1 week ago

    Merimbula, Australia IMB Bank Full time

    **Banking experience not required, excellent training provided**: - ** 2 x Part time - Merimbula and Bega locations**: - ** Supportive team environment** **An ideal opportunity for an enthusiastic school leaver with customer service experience, OR if you're looking for a change and want a rewarding career in Banking.** As a **Customer Service...

  • Customer Service Representative- Casual

    12 hours ago

    Merimbula, Australia IMB Bank Full time

    **Banking experience not required, excellent training provided**: - ** Casual - $39.27 per hr; Merimbula, Bega and Eden locations**: - ** Supportive team environment** **An ideal opportunity for an enthusiastic school leaver with customer service experience, OR if you're looking for a change and want a rewarding career in Banking.** As a **Customer...

  • Support Worker

    1 week ago

    Merimbula, Australia Uniting Full time

    Become a part of our Home Care Team and enrich the lives of seniors in your community! **Position**: Permanent Part-time **Location**: Eden, Merimbula, Bega **Pay Rate**: $29.81 - $34.76 per hour + 99c per km and travel time **About the Role**: Join us as a Uniting Home Care Worker, where you'll play a crucial role in providing essential and practical care...

  • Support Worker

    1 week ago

    Merimbula, Australia Support Providers Pty Ltd Full time

    **Casual Support work available in Wallagoot area with the opportunity for full time, part time work. Provide day to day care for clients whilst we support you to build your career in Support.** **About the role** Provide day to day care for participants, including; - Personal care whist ensuring privacy and personal choices are upheld - Community access...

  • Employment Consultant

    12 hours ago

    Merimbula, Australia APM Full time

    **Why join APM?** APM is a global health and human services organisation transforming lives since 1994. Be part of a 15,000-strong team across 11 countries, empowering people of all abilities to lead independent and fulfilling lives. Thrive with us, benefiting from exceptional career growth and development opportunities across our global network of...

  • Hotel Manager

    1 week ago

    Merimbula, Australia Nomadix Full time

    **Boutique Motel Manager - Shape the Future of Hospitality** Are you a dynamic, hands-on leader with 5+ years of hotel management experience, ready to make your mark on a reimagined boutique motel? We're seeking a passionate manager who thrives on creating exceptional guest experiences, inspiring a team, and driving success across all aspects of...

  • Home Care Worker

    1 week ago

    Merimbula, Australia IRT Full time

    **About IRT** - Founded in 1969, IRT’s mission was to provide better options in housing and care for older people. Now 50 years later, our purpose remains the same. We improve the lives of more than 9100 people every day in NSW, the ACT and Qld. We’re one of Australia’s largest community-owned providers of independent living, aged care and home care....

  • RAC Funding Assessor

    2 weeks ago

    Merimbula NSW, Australia Catholic Healthcare Limited Full time $100,000 - $125,000 per year

    Travel around Merimbula and surrounding areasFlexible hours and days – 3 days per week, Permanent Part Time; no shift workAnnual Total Remuneration Package of $125, Full time equivalent)7 additional leave days per year (pro rata for part time)Mileage reimbursed at 88c km in line with Travel PolicyPay less tax with Not For Profit Salary PackagingWe're...

  • HomeCare Support Worker

    2 weeks ago

    HC Merimbula, Australia RSL LifeCare Full time $185,760 - $187,440 per year

    Home Care - Support Worker - MerimbulaPay rate: $30.85 – $35.72 per hour (based on experience)Flexible work options: Part-time roles available (20hr weekly contracts)Increase your take-home pay with salary packaging benefitsMake a Difference with RSL LifeCareAt RSL LifeCare, we help veterans and seniors stay independent in their own homes. Our Home Care...

  • Community Registered Nurse

    2 weeks ago

    Merimbula, New South Wales, Australia RSL LIFECARE LIMITED Full time $59,520 per year

    Registered Nurse - Community - MerimbulaCompetitive pay rate: $ $59.02 per hour (based on experience)Imagine a career filled with purpose and possibilityFulfilling work that fits around your lifeLocation:MerimbulaContract:Part-timeAbout Us:At RSL LifeCare, we have a dedicated and energetic Home Care team that's growing Our team provides care services and...