Field Quality Specialist I ACT

Job Expectations

Build your career and Australia's future.

Not many people can say they are working on building Australia's future - with us you'll be doing just that, leaving a legacy for all Australians. Plus, there's equal employment, great training, and employee benefits.

nbn employee benefits:

• 18 weeks of paid parental leave
• Options to purchase leave and flexible holidays
• Employee Assistance Programs (EAP)
• Discounted gym memberships + other corporate benefits
• Options for salary sacrificing including novated leasing and many more.
• An inclusive work culture that priorities balance and wellbeing
• A company that offers ongoing training and support with a focus on your career growth and professional development.

A bit about your role

As the Field Safety and Quality Specialist, you will be responsible for conducting front-line safety assurance activities and physical quality inspections on nbn workers and infrastructure. Your role will ensure compliance with all quality requirements taking necessary actions to rectify any non-compliance with nbn standards. Additionally, you will provide input and recommendations to enhance safe working practices and quality processes.

You will predominantly undertake both pre and post compliance activities covering the full range of field tasks across all our technologies which include: FTTP (Fibre to the Premise), FTTN (Fibre to the Node), FTTB (Fibre to the Building), FTTC (Fibre to the Curb), HFC (Hybrid Fibre Coaxial), FW (Fixed Wireless) and SAT (Satellite).

This role is based in ACT/Canberra. You will be provided with a company vehicle, laptop, tools, uniform and phone (or device allowance).

A bit about you

If this sounds like the role for you, it's likely you bring strong experience in a Civil or Telecommunications Field Operations environment, with a solid understanding of telecommunications construction and activation methodologies. You're knowledgeable in copper and fibre technologies and their installation processes, and ideally have hands-on experience in field engineering—particularly troubleshooting during testing phases and resolving exchange-related issues.

Your ability to effectively engage with customers and stakeholders, especially when delivering technical or construction briefings, sets you apart. You're confident in coaching and upskilling Delivery Partner (DP) crews and supervisors, fostering a culture of continuous improvement. Experience in aerial network construction is considered a significant asset, as is familiarity with ACT-specific legislation and operational practices.

You're a strong communicator who can guide, mentor, and motivate team members while building solid relationships with internal and external stakeholders. You collaborate effectively with other safety and quality team members to maintain a consistent and aligned approach, and you're adept at engaging with customers and community representatives to address any quality-related concerns.

Life at nbn

To be part of nbn is to be part of something bigger. There's so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of the nation by building and connecting Australia's best fibre infrastructure into homes and businesses, plus places and things, everywhere. We're continuing to create Australia's network—a network made for more. Not just a way for everyone to do the things they love but transforming the way they do them.

A more inclusive working world

nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. That's why we have a Reconciliation Action Plan, Accessibility & Inclusion Plan, offer 18 weeks of paid parental leave, are a Pride in Diversity Gold Employer for two years running, and have active employee-led diversity pillars. Click here to see our list of employee benefits and why we're recognised as a WORK180 Endorsed Employer for Women.

We champion equal opportunities for all employees. If you have any special requests or accessibility requirements throughout the recruitment process, please recommend us at the time of application (via ) and we will adjust to meet your needs.

Where to from here?

If you think this role might be for you, we want to hear from you. Please apply by following the links and sending in your resume only. We do not require a cover letter or any selection criteria to be addressed.

Please note that this role is permanent opportunity. To be eligible for this role, you must have full working rights in Australia.

Worker Type

Permanent

Time Type

Full time