Concession Manager

About Us

It is our mission to make beautiful clothes in a beautiful way. ZIMMERMANN stands for style over fashion, and our collections are designed with integrity, to last. We centre building respectful, mutually beneficial, long-term partnerships with our factories and other suppliers, based on the highest standards of ethics and professionalism. We want to protect the environment and actively choose to work with the most energy efficient and water efficient production processes available to us.

We welcome new ideas and innovations. Our approach is practical, research-driven and open-minded. We are looking for the best long-term solutions to ensure our business is as responsible as possible, and we actively engage in initiatives, business methods and systems that promote human rights, support communities and protect our natural environment.

Job Description

An exciting opportunity exists for a Store Manager to join our brand-new Concession at Chatswood Chase The Concession Manager will lead a team of six passionate brand ambassadors whilst embodying the ZIMMERMANN brand: brining optimism, creativity, and sophistication in everything they do. Inspiring the team by leading by example to create a collaborative and motivating environment that fosters a shared brand vision.

Key Responsibilities

• To consistently provide strong leadership, lead by example and present as a role model for all team members.
• Maximize sales by striving to be the best at providing excellence in Client Service, Visual Presentation and creating a memorable brand experience.
• To ensure that all team members achieve a superior standard of excellence in client service, brand knowledge and product knowledge.
• Promote an enjoyable and collaborative working environment which promotes passion, focus and discipline.
• Drive the recruitment process in line with Zimmermann's Diversity and inclusion vision.
• To successfully lead and develop a high performing team that achieves individual and team sales results, builds strong team morale and a positive workplace attitude.
• To identify the succession plan required to develop strong career paths for all team members in collaboration with Line Manager.
• Providing consistent feedback for the team's development and training and following company guidelines when team member performance does not meet expectations.
• To ensure that a consistent high standard of Visual Presentation is achieved and reflective of the brand directive.
• Oversee store operations including stockroom management and leading the Stock Coordinators through the stocktake in accordance with Zimmermann policy and procedure.
• To promote and always uphold the non-negotiable standards of the work health and safety policies and procedures.
• Effectively managing store rostering including timesheet management and roster creation.

Key Requirements

• Proven experience in a similar leadership role
• Excellent organisation skills and high attention to detail.
• Passion for the brand and Fashion retail industry
• Strong communication skills and the ability to build strong, genuine relationships with team members and clientele.
• Desire for a long-term and fulfilling career journey.

Benefits of Joining ZIMMERMANN

• Bespoke career development plans and access to strong mentors and industry leaders.
• Opportunity to grow within an Australian luxury fashion brand with opportunities to work globally.
• Competitive package, seasonal uniforming and team member discount
• Be part of a responsible fashion house with a focus in leading in sustainability

How to apply

If this Job opportunity resonates with your core beliefs and experiences, we encourage you to apply through seek with your resume and cover letter. For any enquiries, please contact Please note that only short-listed applicants will be contacted via phone.

Diversity Statement

Zimmermann is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications ensuring a strong corporate commitment to diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.