Cluster Leader – Travel Money Oz – Eastern Suburbs, NSW

5 days ago


Sydney, New South Wales, Australia Flight Centre Travel Group Full time $63,000 per year

Travel Money Oz is part of Australia's largest and most progressive travel retailer (ever heard of Flight Centre?) We provide foreign currency solutions that help our customers get more out of their holiday. Travel is in our DNA so naturally, if you're considering working with us, travel should be one of your biggest interests, too

Is it time for you to take the next step in your career? We are now looking for an experienced consultant or leader to take on the challenging and rewarding role of Cluster Leader for our Warriewood, Eastgardens and Bondi Junction stores.

As a Cluster Leader overseeing multiple stores, you will be responsible to drive sales, motivate your team of Foreign Currency Sales Consultants, grow key KPIs, and maintain the compliance and safety of your store. It will be your responsibility to work closely with the Regional Leader to ensure that your store is contributing to meet area targets.

More than just currency exchange...
As a Travel Money Oz, you'll be an expert in our key products: foreign currency, prepaid travel money cards, and international money transfers. We consider ourselves more traveller than banker. As one of the last stops for avid travellers on their journey overseas, you'll be giving our customers more bang for their buck with your own tips, tricks, and recommendations for their trips too. Your exceptional customer service skills will be imperative for this sales focussed role - the more you care for your customers, the more successful you will be.

Sell money to make money – when our business succeeds, so do you
We offer a remuneration package of $63,000 + super + incentives paid based on your individual and team sales performance. This structure ensures that when you drive results and our business succeeds, you'll see that success directly reflected in your earnings.

But we know it's not all about the money, honey...

  • Become a true expert – access industry travel discounts and qualify for 'Familiarisation Trips' to explore new destinations and products around the world
  • Be supported in your search for 'what's next' in your career through our Brightness of Future pathways within our global organisation, and world class learning and development opportunities to help you get there
  • Embrace the famous Flight Centre Travel Group culture at our Reward & Recognition events throughout the year including our annual 'Global Gathering' and 'Flichella'
  • Thrive in a workplace that values individualism – come as you are

The formula for success with us – add up your experience and skills with...

  • Leadership – you have demonstrated experience in leading a team within a retail sales environment. You have what it takes to motivate and inspire your team to succeed
  • Sales targets - you believe hard work should be rewarded, so you are focused on achieving your KPIs to get the incentives you deserve
  • Problem solving - you think outside of the box for your customers to find the best solution tailored to their needs
  • Customer service – our customers are at the heart of everything we do, so great listening skills and conversational flair are key to giving them an amazing experience in store
  • Mathematic ability – you have a knack for numbers and can crunch digits quickly with precision
  • Time management and organisation – you are focused on managing your time effectively to achieve the best result and stay on top of your work
  • Attention to detail – you cross your T's and dot your I's and understand how important it is to get even the little details right every time
  • Travel – you've seen the world (or at least some of it) and are eager join us in our mission of opening up the world for those who want to see

If this sounds like you, we're boarding now so apply here to join us on the journey
*Flight Centre is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.*

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