Funeral Consultant

Glenelg Funerals is one of the leading funeral service providers in South Australia.  Glenelg Funerals has been serving the local community for over 25 years.

Here at Glenelg Funerals, we strive to offer a professional and dignified service in a modern, calm and comfortable atmosphere that assists families to cope with the death of a loved one in the most appropriate manner possible.  Friendly and compassionate service has become synonymous at Glenelg Funerals and we are recognised for our dedication to excellence.

About the role

An exciting opportunity has opened up for a full time Funeral Consultant to join our team. You will be responsible for meeting with client families and delivering exceptional customer service. The successful applicant will need an empathetic approach when working with grieving families.

The role is accountable for ensuring the Funeral experience is of a high standard of service and professionalism. This includes providing guidance on information, legalities and relevant costs associated with organising a funeral.

In this role you will:

• Discuss funeral arrangements with client families while showing sensitivity and respect to other cultural backgrounds
• Conduct the funeral service which may include performing the duties of funeral assistant.
• Assist and support families through the funeral ceremony and other aspects of the funeral process.
• Participate in our on-call roster which will include work after hours, on weekends and public holidays.
• Assist with the transfer of deceased people into our care

To be successful in this role, you will need the following:

• 2-3 years experience in a similar role is highly desirable
• A current drivers licence
• Physically fit and able to meet the requirements of role including lifting and carrying
• High level of attention to detail
• Able to work autonomously and as part of a team
• Exceptional personal presentation
• Excellent communication skills and comfortable with public speaking and presenting
• Ability to build rapport with clients whilst showing respect and empathy at all times

If this position sounds like the right role for you, we want to hear from you Please apply via SEEK or send your cover letter and CV to Kerry Downes, Senior Human Resources Business Parter.

Only those applicants who meet the criteria will be shortlisted and contacted for interview.