Human Resources Officer

Position:
HR Officer

Job Type:
Full time

Location:
North Melbourne, VIC

 
ABOUT THE ORGANISATION

Southern Cross Education Institute (SCEI) and Southern Cross Education Institute - Higher Education (SCEI-HE) have delivered nationally recognised vocational and tertiary qualifications across Australia since 2007 (SCEI-HE since 2018), to both local and international students. Since the organisation's inception, it has established itself as an education provider of repute. In line with our vision to serve the health, community and education sectors as a leading private provider, the colleges primarily deliver programs in Community Services, Early Childhood, Nursing, Aged Care and Pathology, with a value emphasis on producing job ready graduates. We are proud to announce that so far we have had more than 20,000 graduates most of whom have been placed into the careers of their choice as nurses, educators or community workers in hospitals, aged care facilities, community or childcare centres across Australia.

We are accredited with programs from Certificate III level, right up to Master's degrees with clear pathways for our students and a strong network into work placements. We deliver our programs from our campuses in Victoria and South Australia and soon plan to expand into Queensland. The success achieved so far is merely the foundation for future growth. Our outstanding team is paramount to the success of the organisation and looking for someone of matching calibre in talent and attitude.

 
KEY ROLES & RESPONSIBILITIES

The HR Officer will support the management team in the delivery of end-to-end HR services. Key responsibilities include, but are not limited to:

Recruitment and Selection

• Prepare, update, and manage
  position descriptions
  and
  job advertisements
  for various roles.
• Advertise vacancies on LinkedIn, Seek, and other job seeker platforms.
• Source and headhunt
  suitable candidates using LinkedIn, referrals, agencies, and other channels.
• Screen candidate resumes
  , conduct phone interviews, and prepare shortlists for management review.
• Schedule and coordinate interviews
  and assist management with interview processes.
• Conduct
  reference checks
  and verification of qualifications and skills matrices.
• Ensure vacancies are filled with
  high-quality staff within required timeframes
  .

HR Administration and Documentation

• Prepare
  employment contracts
  , offer letters, and HR-related correspondence.
• Maintain accurate and up-to-date
  employee records
  , including personnel files and HR databases.
• Manage the HR IT system and company intranet, ensuring compliance and data integrity.
• Collect
  superannuation and taxation forms and
  check
  staff timesheets
  for payroll processing.
• Manage
  termination documentation
  and offboarding processes.
• Provide
  accurate responses to staff queries
  , ensuring professionalism and confidentiality.

Onboarding, Induction, and Compliance

• Facilitate
  onboarding and induction
  programs for new staff.
• Ensure all employment practices comply with
  Fair Work Act 2009
  ,
  NES
  , and the
  Educational Services (Post-Secondary Education) Award 2020
  .
• Support management in addressing HR-related and compliance queries.
• Conduct research into
  awards and legislation
  and provide guidance where required.

Performance Management and Staff Development

• Schedule
  quarterly performance reviews
  in consultation with department managers.
• Support the HR Manager with
  performance management
  processes, appraisals, and action plans.
• Assist with
  staff professional development
  initiatives and training coordination.
• Support
  report writing
  and preparation of HR metrics or internal reports as required.

Staff Engagement and Communication

• Prepare and distribute
  HR newsletters and internal communications
  .
• Coordinate
  team events, staff meetings, and engagement activities
  .
• Support the
  Placement Coordinator
  with PR and placement-related duties as needed.
• Provide input into
  staff recognition programs
  and employee engagement activities.

General HR Support and Projects

• Support HR projects including
  system upgrades
  , process improvements, and policy development.
• Liaise with the
  HR Manager
  ,
  Placement Officer
  , and
  Director/CEO
  on HR and operational matters.
• Attend relevant meetings and provide administrative and operational HR support.
• Perform
  ad hoc duties
  as required by management.

EXPERIENCE & SKILLS REQUIRED

• Minimum
  2-3 years' experience
  in an HR generalist or officer role, preferably within the
  education or training sector
  .
• Strong understanding of the
  Fair Work Act
  ,
  NES
  , and
  relevant awards/pay scales
  .
• Excellent
  interpersonal, written, and verbal communication
  skills.
• High attention to detail with strong
  organisational and multitasking
  abilities.
• Proficient in
  Microsoft Office
  and experience using HRIS or HR management systems.
• Professional, approachable, and able to handle sensitive matters with discretion.

QUALIFICATIONS REQUIRED

• Bachelor's degree
  (or higher) in
  Human Resources Management
  ,
  Business Administration
  , or a related discipline.
• Certificate IV in Training and Assessment (TAE)
• desirable.

 
KEY RELATIONSHIPS

• Reports to:
  HR Manager / Director / CEO
• Liaises with:
  Placement Officer and all department managers
• External Relationships:
  Recruitment agencies, training bodies, and other stakeholders

 
Key Performance Indicators (KPIs)

• Timely and successful recruitment of qualified staff
• Accuracy and completeness of employee records and files
• Professional and responsive handling of staff queries
• Strong communication and collaboration with internal and external stakeholders
• Contribution to HR compliance, engagement, and continuous improvement initiatives

 
Why Join SCEI?

• Work in a
  dynamic and multicultural educational environment
  .
• Opportunities for
  professional growth and HR career development
  .
• Be part of a
  supportive and collaborative team
  .
• Convenient campus location and positive workplace culture.

HOW TO APPLY

If you are passionate about supporting people and contributing to the success of an educational organisation, we would love to hear from you.

Please submit your
resume
and a
cover letter
detailing your experience and suitability for the role.