Training & Onboarding Manager

At Neilson, we're dedicated to helping families secure financial protection for their loved ones with a range of life insurance options. We have evolved from our origins in the UK, where the business was launched in 2012, to become an award-winning international operation and leader in the global life insurance market. Today, we have offices in the USA, Canada, Ireland, and Australia.

Were you the rep who consistently hit quota? The sales manager who turned underperformers into stars? Have you also built your expertise in L&D, designing training programs that actually drive results? We're looking for the perfect blend—a proven sales professional with strong learning and development experience.

At Neilson, we need someone who's lived the sales challenges AND knows how to create world-class training programs. If you've closed deals, managed targets, and developed comprehensive learning experiences—this role combines everything you've mastered.

What's in it for you?

• Leverage your dual expertise –
  Combine your sales DNA with your L&D skills to create training that actually works
• Strategic impact –
  Design and lead our entire sales capability strategy from the ground up
• Career evolution –
  Perfect role for sales professionals who've expanded into training and development
• Supportive culture
  – Join a collaborative team that values energy, initiative and people-first thinking
• Free lunches

About the role:

• Design and deliver comprehensive sales training programs using proven L&D methodologies
• Provide live coaching during real calls—spotting the gaps only a seasoned seller would catch
• Create structured learning pathways and competency frameworks for sales success
• Partner with Sales Managers to diagnose performance issues and build systematic capability
• Develop targeted workshops and ongoing development programs based on real sales challenges
• Guide new agents through their first deals with the wisdom of someone who's closed hundreds

What you'll bring:

• Proven sales track record
  – You've been a top performer and/or managed a sales team in the last 5 years
• Contact centre leadership
  – Mid to senior-level experience leading sales teams (contact centre environment preferred but not mandatory)
• Strong L&D background
  – Experience designing, developing and delivering training programs
• Training expertise
  – Skilled in adult learning principles, program design, and performance measurement
• Industry knowledge
  – Experience in regulated environments (insurance, finance) preferred
• Dual credibility
  – New reps will respect both your sales success and your training expertise

Ready to turn your sales success and L&D skills into lasting impact?
If you're a sales professional with learning and development experience who gets energised by developing others, let's talk. Help us create the sales force you wish you'd had when you started.

Apply now and shape the future of our sales team.

If you are passionate about making a difference, you thrive in a fast paced and entrepreneurial environment and you want to be a part of a high performing team, we would love to hear from you

Accessibility For Job Applicants
We strive to make our job application process accessible to all individuals, including those with disabilities. If you require accommodation at any stage of the application, interview, or selection process, please contact our Human Resources department. Our team will work with you to provide suitable accommodations to ensure your participation.

Equal Opportunity Employer
Neilson Financial Services is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds and abilities. Our commitment to diversity and inclusion is fundamental to our company culture.