Lead Business Analyst

The Game Changers:

Australian Payments Plus (AP+) is here to shape the future of payments for Australia. We aim to deliver more innovation to Australia's payments ecosystem, for the collective bnefit of Australian businesses, government and consumers.

Our solutions include Australia's domestic debit network, real-time, data rich payments infrastructure, secure bill payments, digital identity verification, QR payments and experiences and open wallet solutions. It's a new chapter with more possibilities.

Life @ AP+:

We are one connected team in pursuit of one inspiring purpose – to unite people and technology to power better experiences. Each of us has a part to play in making that happen. You'll be encouraged to bring your big ideas forward and make a difference through your work. Taking steps forward in your career whilst still having room for fun, friendships, and flexibility in your daily life.

We're driven by our core values: lead with heart, learn for tomorrow and live our legacy. A purpose like ours takes the inspired impact of an incredible team. Ready to change the game? We're ready to help you do it.

The Purpose:

This role will be responsible for effectively guiding and delivering the business analysis effort on initiatives within AP+, managing, mentoring and coaching a team of BAs. The role focuses on high level analysis, strategic guidance, and ensuring alignment with our organisational goals. It will bridge the gap between business needs and IT solutions, driving efficiency, reducing risks, and delivering value to the organisation, its stakeholders, and customers through improvements and solutions.

Finally, facilitation communication and decision-making across stakeholders.

The core accountabilities of the role will include:

• Conduct strategic business analysis activities, including business case development, impact analysis, feasibility studies, and defining project scope.
• Lead analysis activities throughout the entire project lifecycle, including defining and managing scope, requirements elicitation, analysis and documentation, business process modelling, data modelling and mapping, and associated prioritisation activities.
• Collaborate with stakeholders to elicit, refine, and manage requirements across their lifecycle, to effectively meet business needs and contribute to organisational goals.
• Identify and engage key stakeholders to build and maintain strong relationships, ensuring their needs are understood and addressed in a timely manner.
• Communicate analysis findings, progress, recommendations, and other project centric material to stakeholders effectively.
• Identify opportunities to improve business processes and recommend solutions that enhance efficiency and effectiveness.
• Identify and assess potential risks associated with project activities, business analysis activities, and proposed solutions.
• Ensure all business analysis deliverables produced within the team are of a high quality and adhere to organisational and industry standards.
• Mentor and guide a team of business analysts to foster their growth and professional development.
• Actively engage with the broader Business Analysis community by providing thought leadership, sharing analysis expertise, and driving continuous improvement of the BA craft.

The capabilities needed to be successful for this role are:

• Bachelor's degree and/or equivalent.
• 5-7 years of progressively responsible experience in business analysis
• Experience in Delivery practices and tools (Waterfall/Agile, Jira)
• Experience leading a small team of business analysts (< 7)
• Experience as a thought leader in a BA Community of Practice
• Experience working with structured BA Frameworks
• Experience in the payments technology and the financial industry

What happens next:

At AP+, we believe in the power of passion, pride, and purpose.­ Our team is driven by a shared mission to make a difference in the world of payments, and we're proud to work together towards this common goal.

If you're ready to be a game changer, please submit your application. The Talent Acquisition team will endeavour to review your application and notify you of the outcome within the next two weeks.

We want to remove all barriers to inclusion so if you need advice or support with your application, we're here to help. Please reach out to We also encourage you to let us know your pronouns at any point during the recruitment process.

 AP+ are not partnering with Recruitment agencies this role.